For more information, read the FAQ provided by Money Network/My Banking Direct (downloadable PDF). To help customers get their Unemployment Benefits, Disabilities, and the Paid Family Program quickly, easily and securely, EDD has partnered with Bank of America to introduce the EDD Debit Card. Both are indirect subsidiaries of Bank of America Corporation. In a separate order, the Office of the Comptroller of the Currency is also fining the bank $125 million. And when it got overwhelmed, instead of stepping up, it stepped back.". This Visa debit card is issued through Bank of America. You can find your account number on your statement. Bank of America failed to live up to its legal obligations. For more information regarding the funds remaining on your Bank of America Debit Card: Please contact Bank of America's Service Center at 866-213-4074, 866-656-5913 (TTY), or 423-262-1650 (collect, when calling outside the U.S). Contact the North Carolina DES Debit Card Customer Service Center at (855) 847-2026 to update your address information and request a new card be mailed to you. We want to hear from you. You may request telephone notification using the IVR at the time you activate your card or at any time after card activation. Bank of America had contracts with about 12 state agencies to deliver unemployment and benefit payments through prepaid debit cards. The Bank of America EDD phone number is also the best way to get in touch with someone if you have any problems with your benefits. Get answers to frequently asked questions questions about the new debit cards, whether you're collecting unemployment, temporary disability, or family leave benefits. Your Bank of America Debit card is valid for three years. 2. Outside the United States, dial 1-423-262-1650 or 1-866-656-5913 . an easy way to set and track short- and longterm financial goals, get personalized advice when you need it most and more. A CNBC investigation last year found customers around the country had experienced issues with getting their payments through the debit cards. UI Online: Apply for unemployment benefits, reopen an existing claim, or manage your claim. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation. Pay for gasoline at the pump. I told Roxanne that I was also cut-off 3 or 4 tines that previous date, so not having this time to keep calling in and verifying my card number/security hint made me feel safer.Roxanne showed great patience early when I realized that I had the wrong card in hand and waited while I hunted down in about a minute through a crowded drawer, the correct one. Online:www.iowaworkforcedevelopment.gov, Update for Bank of America Cardholders: Important Notice Regarding Change in Benefits Payments, Whats happening: Effective January 31, 2021, Iowa Workforce Development stopped depositing funds to Bank of America debit card accounts. You May Like: If You Quit Your Job Are You Eligible For Unemployment. U.S. Bank will also email you when they create your account to let you know they will be mailing your card soon IF your email address is on file with TWC. Customer service-$0Online account information-$0ATM balance inquiry-$0, Each international transaction-2%1International ATM withdrawal-$32, 1Of total U.S. Dollar amount of transaction. Also, if you opt out of online behavioral advertising, you may still see ads when you log in to your account, for example through Online Banking or MyMerrill. A Zero Liability Policy will protect you from fraud. This can be used to find out how much money youve been approved for, when your next payment is scheduled, and how to report any changes in your employment status. The cards were provided at no cost to the state, but the bank . Thank you to her and BofA for your support during ongoing challenging covid-related instances. ", "The bank failed these prepaid cardholders by denying them access to their mandated unemployment funds during the height of the pandemic, and leaving these vulnerable consumers without an effective way to remedy the situation," said Acting Comptroller of the Currency Michael Hsu. Follow the prompts to set up your phone notification preference. This is not a commitment to lend. Earlier this month, the bank's contract with Nevada ended with plans to end all debit card . Member FDIC. Out of Network refers to all the ATMs outside of Bank of America ATMs. Claimants will begin receiving their benefit payments via direct deposit or paper check in May 2021. Contact the North Carolina DES Debit Card Customer Service Center at (855) 847-2026 to report your card lost or stolen and to request a replacement card. and follow the on-screen instructions. The EDD will not do a credit check or monitor the use of this prepaid debit card, which is a quick, practical, and secure way to receive your benefit payments. Taxpayers relied on banks to distribute needed funds to families and small businesses to rescue the economy from collapse when the pandemic hit, said CFPB Director Rohit Chopra. Your Bank of America card account will remain active until February 1, 2022. When you file for unemployment, you will be advised of the different options available for receiving benefits. If I Get Fired Does My Employer Pay Unemployment, Can You Collect Unemployment While Waiting For Long-term Disability, If You Quit Your Job Are You Eligible For Unemployment, Can I Apply For Food Stamps If I Get Unemployment, How Do You File Unemployment On Your Taxes, How Do I Get My 1099 G From Unemployment Ohio, Can An Employer Contribute Different Amounts Towards Employee Medical Insurance, What Percentage Do You Get For Unemployment, Does Unpaid Maternity Leave Qualify For Unemployment, What Prohibits Workplace Discrimination Against Pregnant Employees, Sneaky Ways To Get More Back On Taxes Self-employed, How To Win Unemployment Appeal For Misconduct, Of 306 Declaration For Federal Employment, Employer Cancelled Health Insurance Without Notice, Bank Of America Prepaid Login Unemployment Card. When you file an unemployment insurance claim and have selected to receive payment by a U.S. Bank ReliaCard, a card will be mailed to you. Online and Mobile Banking Security Guarantee. The user is on notice that neither the State of NJ site nor its operators review any of the services, information and/or content from anything that may be linked to the State of NJ site for any reason. The expiration date is on the front of your card. Your Bank of America card account will remain active until January 27, 2022. Here is EDD Bank of America log into using your username. Auxiliary aids and services are available upon request for individuals with disabilities. Don't save on a public computer Contact by phone at 1 (844) 532-0696. Monthly claim volume subsequently dropped by more than 90%. If you are calling from outside of the United States, call collect at 1-423-262-1650. The ReliaCard is issued by U.S. Bank National Association pursuant to a license from Visa U.S.A Inc. 2020 U.S. Bank. A fault fraud filter led to delays for jobless claimants nationwide obtaining their benefits, federal regulators said last week. Otherwise, call 1-800-827-4839 to request this option. The card will arrive before you find out if your application was approved, so no funds will . You can request the notification to come via telephone or email. * ATM owners may impose an additional convenience fee or surcharge fee for certain ATM transactions (a sign should be posted at the ATM to indicate additional fees); however you will not be charged any additional convenience fee or surcharge fee at a Bank of America ATM. Mobile Banking requires that you download the Mobile Banking app and is only available for select mobile devices. IMPORTANT: Please note that the department is transitioning from paying unemployment insurance claimants their benefits with a Bank of America debit card to direct deposit or paper check through Wells Fargo. Review theseFrequently Asked Questionsabout Unemployment Insurance. Select the Transfer funds option when logging into your BoA prepaid card account, or use the mobile app. After the first payment, you should receive payment on your ReliaCard account within two business days after we process your payment requests. Choose a PIN that only you would know. It is your responsibility to verify the benefit payment was deposited into the correct account and resolve any direct deposit errors directly with your financial institution. unemployment insurance payments. Learn more about mobile banking options and supported devices, Are not insured by any federal government agency, Are not a condition to any banking service or activity. Subscribe to CalMatters newsletters here. You may be asked to fill out a short survey in exchange for money being credited to your account at the account number you provide. All emergency cash transfers must be initiated through the Bank of America Service Center. Make sure to update your contact information with TWC to include your email address if you want U.S. Bank to notify you about your new card. Ask me to verify my identity each time I log in. When the pandemic hit and the unemployment rate surged in 2020, these cards were the target of a great deal of fraud. Card experts told CNBC that prepaid government cards typically lack chips because they can be more expensive to produce. Replacement card, domestic 1 - $3. App Store is a service mark of Apple Inc. Android is a trademark of Google Inc. Samsung is a registered trademark of Samsung Electronics Co., Ltd. Another victim choked up when telling CNBC how she left a grocery store empty-handed when her prepaid card was denied. Use ouronline formor call us at 866-239-0843. fails, the FDIC may require information from you, including a government identification number, to determine the amount of your insured deposits. The CFPB said in its release today that under the Electronic Fund Transfer Act, a financial institution must conduct a "prompt, reasonable, and timely investigation" when there's been an error related to transferring money, including prepaid cards. Apply for Paid Family Leave (PFL) benefits and manage a PFL claim. Bank of America Debit Card website: Check your EDD benefit payment balance, activate your card, create a direct deposit transfer, and more. Please check your balance before attempting to make any purchase. Got a confidential news tip? Dont Miss: New York City Unemployment Number. Your name appears on the card because the debit card is issued to you and is linked to your Social Security number and date of birth with Money Network/My Banking Direct, a service of New York Community Bank. You will also not receive a debit card if you choose to receive your benefit payment by paper check. - _. You are not able to load value to the Card yourself. Having trouble receiving your code by email? For privacy reasons, the State of New Jersey is not permitted to look at specific card account numbers or transaction details. Seefdic.gov/deposit/deposits/prepaid.htmlfor details. The user is on notice that neither the State of NJ site nor its operators review any of the services, information and/or content from anything that may be linked to the State of NJ site for any reason. By Phone - Certify for Benefits & Get Information, the FAQ provided by Money Network/My Banking Direct, log in to your Bank of America prepaid card account. You will then receive your debit card within 7-10 days. Per purchase with PIN -$0Per purchase with signature -$0, ATM withdrawal, in-network1-$0ATM withdrawal, out-of-network2-90Bank teller cash withdrawal3-$0Emergency cash transfer, domestic4-$0. The Card is not a credit card. All letters OR a combination of letters, numbers and any of these special characters @ # * ( ) + = { } / ? If you have funds left after Sept. 26, call Bank of America using the number on the back of your card to get the remaining balance sent to you by paper check. Bank Fee can be avoided by careful use of the card. The card will arrive in a WHITE envelope with the State of Maryland flag and a Gray, Tennessee return address in the upper left-hand corner. Nevada's Employment Security Division (ESD) will post . You may request telephone notification using the IVR at the time you activate your card or at any time after card activation. On the Check My Card Status page, select Texas Workforce Commission from the Select your Program drop-down menu, enter your date of birth and Social Security number in the marked fields, then select submit. To contact customer service, select one of the methods below: Visit the U.S. Bank ReliaCard Cardholder website. Some reasons that could prevent you from being approved for payment are: you do not have sufficient wages to be eligible; you have been denied Ul benefits; or you have not filed a timely continued claim (request for payment). Its also not tied to a bank account or credit line, so the debit card account wont affect your credit rating. On November 2021, the N.C. Division of Employment Security (DES)transitioned to using the U.S. Bank ReliaCard for all unemployment benefits paid by debit card. . Bank of America should have known after meeting with California labor officials in the summer of 2020 that it was essentially redirecting people into a black hole, the Consumer Financial Protection said in a press release. To avoid being charged a monthly inactivity fee, do not keep a balance on your card for more than 12 months without using it. BofA EDD website login error, what to do? If theyd change that, the. // Los Angeles Times, Suburban police killings are more common yet face less scrutiny in Bay Area. Online funds transfer-$0Replacement card, domestic1-$3Replacement card, express delivery2-$10Replacement card, international2-$10Inactive account-$0Legal process fee-$0. If you do not provide this information to the FDIC access to your insured funds will be delayed. Thisdate does not mean that your payment will be on your card or in your bank account on this day. Recommended Reading: Does Unemployment Benefits Affect Medicaid. Legitimate recipients say theyve been caught in the crosshairs. Here are answers to common questions about how the card works. Do not send your card to TWC or U.S. Bank for any reason. The amount of cash back may vary by store. Terms and conditions apply. To help verify your identity, please enter the following details. To get access to money without compensating a charge you can do the following: If you have your EDD Debit Card and have questions, contact Bank of America by phone at 1-866-692-9374, English and Spanish options available. Member FDIC. Only Money Network/My Banking Direct customer service representatives may look at your account history with you. Bank of America, N.A. If you had benefits paid on a Bank of America debit card in the past 18 months, you'll automatically be issued a new My Banking Direct debit card. Taxpayers relied on banks to distribute needed funds to families and small businesses to rescue the economy from collapse when the pandemic hit, Rohit Chopra, director of the Consumer Financial Protection Bureau, said in a statement. Dont Miss: Can You File Bankruptcy On Unemployment Overpayment, Dont Miss: How To Get Tax Return From Unemployment. Email:uiclaimshelp@iwd.iowa.gov As a security precaution, if there is no additional activity in your online banking session, the session will end and you will be brought back to the homepage. Please remember that: If you receive a suspicious email or are directed to a website that also looks like Bank of America, report it to abuse@bankofamerica.com and then delete the suspicious email. If you have forgotten your password, click "Forgot Password?" and follow the on-screen instructions. Step 2: Click Need Username in the upper right corner. Slide 1: How do I find my account number? When Rivera noticed $800 of benefits were stolen, she said she had to drain her familys savings. "Taxpayers relied on banks to distribute needed funds to families and small businesses to rescue the economy from collapse when the pandemic hit, said CFPB Director Rohit Chopra. An authorization code was sent to your phone, An authorization code was sent to your email. You can make a phone call anytime you need. The code expires 10 minutes after you request it. This prepaid debit card is issued by Bank of America, N.A. Governor Phil Murphy Lt. Department of Labor & Workforce Development, Governor Phil Murphy Lt. If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visitcfpb.gov/complaint. Is Bonding or Caregiving Preventing You from Working? // Daily News, A family wellness check: How California invests in treating parents and children together. As part of its investigation, CNBC profiled three victims, who were receiving unemployment insurance in California during the pandemic and said they initially found no recourse from the bank when their accounts were frozen. Withdraw cash from a Bank of America ATM fee free. You should receive your ReliaCard in the mail within 10 business days after we send your first payment to U.S. Bank. Member FDIC. To transfer funds to your existing checking or savings account, select the Transfer funds option within this site. These phony emails may even ask you to call a phone number and provide account information. Heres how to fix it: Recommended Reading: Can You Collect Unemployment While Waiting For Long-term Disability. Claimants will no longer receive unemployment benefits on Bank of America debit cards after Nov. 15, 2021. . Google Translate is an online service for which the user pays nothing to obtain a purported language translation. If the post office is unable to deliver a North Carolina DES Debit Card, it will be returned to the bank. Insurance Products are offered through Merrill Lynch Life Agency Inc. (MLLA) and/or Banc of America Insurance Services, Inc., both of which are licensed insurance agencies and . Transfer funds to your preferred financial institution at no additional cost. The Card has funds loaded on it by your sponsor. Text messages may be transmitted automatically. The owner of the ATM may charge a fee. When we started putting additional fraud detection technology in, we were able to prioritize claims that had few fraud flags, and the inbound claim volume dropped incredibly, Damschroder said. Equal Housing Lender. // Sacramento Bee, Former Rep. Harley Rouda missed deadlines to report stock trades. Federal regulators have fined Bank of America $225 million for botching the distribution of state unemployment funds during the pandemic, leading to delayed payments for people relying on jobless benefits. You will have to enter your PIN and indicate the amount of cash you want in addition to the cost of the purchase. and U.S. Trust Company of Delaware. As a security precaution, if there is no additional activity in your online banking session, the session will end and you will be brought back to the homepage. Phony emails may direct you to a fraudulent website that looks like a Bank of America website. The card will not expire for three years, so please do not destroy the card. At one point, I had to actually break my sons piggy bank cause I didnt have gas and he didnt have we didnt have like, no more food in the house, Rivera told CNBC. Through the ReliaCard cardholder website, you can: You can also download the ReliaCard mobile app to manage your debit card. Never share your PIN or your card with anyone. Michigan Uia Unemployment Debit Card Customer Service Phone Number. If your Ul payments are not approved, you will not receive a debit card. preview Michigan UIA Debit Card - FAQ - Bank of America Pandemic Unemployment Assistance (PUA) Application, Pandemic Emergency Unemployment Compensation (PEUC), Federal Pandemic Unemployment Compensation (FPUC), Mixed Earner Unemployment Compensation (MEUC), Unemployment Insurance Laws and Admin Rules, Iowa Meat Locker Processor Resource Library, 260E - Industrial New Jobs Training Program, 260G - Accelerated Career Education Program, Report Separations, Job Offer Declines / Refused Interview, Notice of Separation or Refusal to Return to Work, U.S. Bank ReliaCard Pre-Acquisition Disclosures, Minority Unemployment and Outreach Standing Committee. You can confidently use Online or Mobile Bankingwe guarantee that you will not be liable for fraudulent transactions when reported promptly and we will help keep your information safe. The bank faces two fines: a $100 million penalty from the Consumer Financial Protection Bureau and a separate fine of $125 million from the Office of the Comptroller of Currency. Additional replacement cards cost $10 per card. If your card is lost or stolen, the Bank of America "Zero Liability" Policy protects you against fraudulent transactions (subject to certain conditions). The ReliaCard is issued and serviced by U.S. Bank. You must have an e-mail address in order to transfer funds into your personal bank account. A lock icon or https:// means youve safely connected to the official website. With the input from bankers and others, the state agency added ReCaptcha, multifactor authentication, one-time passwords, challenge questions and identity verification to its online and phone systems. Make 6 fee free withdrawals per month using an ATM outside of the Bank of America ATM network. Withdraw cash from ATMs, banks, and retailers that offer cash back. If you have questions about your Michigan Unemployment benefits or application, call the LEO at the number below: If you need a Spanish-speaking representative, wait until you hear the option in Spanish. Governor Sheila Oliver, Department of Labor and Workforce Development, Pregnancy and Health Issues While Unemployed, View the Current Schedule for Claiming Weekly Benefits. An official website of the State of North Carolina, North Carolina Division of Employment Security, Frequently Asked Questions about Unemployment Insurance, File, Adjust or Review Quarterly Tax & Wage Report, Petition for Judicial Review in Benefits Case. Check your mailbox for the new My Banking Direct prepaid debit card. Your sponsor may elect to add additional value to the Card if it is a reloadable Card. You can accomplish the following using your debit card. Bank of America EDD automated Banking by Phone service is available 365 days a year, 24 hours a day, to provide you access to your accounts. Access Online Banking from almost anywhere, The convenience and security of Online Banking from almost anywhere. You can also get account information online at https://mbd.everywherepaycard.com. ", "This action arose despite the government's own acknowledgement that the unemployment expansion during the pandemic created unprecedented criminal activity where illegal applicants were able to get states to approve tens of billions of dollars in payments," Bank of America said, adding that it "partnered with our state clients to identify and fight fraud throughout the pandemic.". This information may be used to deliver advertising on our Sites and offline (for example, by phone, email and direct mail) that's customized to meet specific interests you may have. As a reminder, legitimate companies, including U.S. Bank, will never ask you for sensitive account information such as your Passwords, PIN Numbers, Social Security Number or Account Numbers via email, phone or text message. See inside for more information about your card. The benefit payment is deposited three to four business days after the weekly claim is filed, if all eligibility requirements are met. The ReliaCard customer service is available 24/7 for card inquiries at: You must contact U.S. Bank to order a replacement card or to report a lost or stolen card. Employers Employer Services Online : Enroll once to create a secure login (username and password), which will provide access to e-Service for Business, eWOTC, and SIDES E-Response. Sign up for balance alerts (text messages and email). // California Healthline, How an abandoned Los Angeles building became an MS-13 destroyer. If you have forgotten your password, click Forgot Password? In the event Bank of America, N.A. At any time, you may change your payment method to direct deposit using the Change Personal Information link in your DES online account. Bank of America EDD Login. Oncea payment is posted, funds should beavailableonyour debit card within two business days of the payment date. -Read Full Disclaimer. If you are still working in your online banking session, choose OK to continue. MLPF&S makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation.Bank of America Private Bank is a division of Bank of America, N.A., Member FDIC and a wholly owned subsidiary of Bank of America Corporation. Bank of America, N.A. To contact IWD for questions regarding anUI claim: Phone: 1-866-239-0843 Do not give your card to Workforce Solutions or TWC staff, and do not return your card to U.S. Bank for any reason. pursuant to license by MasterCard International Incorporated. According to the Consumer Financial Protection Bureau , Bank of America used a faulty fraud detection program to automatically and unlawfully freeze customer accounts, and then offered little recourse, when there was no fraud detected. What you need to do: Prior to January 27, 2022 . We strive to provide you with information about products and services you might find interesting and useful. It is like that payments will be loaded on the card prior to you receiving by mail. If you re-qualify for unemployment benefits before the card expiration date, U.S. Bank will reactivate your card. If you received Unemployment Insurance, Disability Insurance, or Paid Family Leave benefits on a debit card in the last three years, you will receive your benefit payments on that card. I never knew if I was gonna be homeless. The Bank of America's debit cards were meant to replace paper unemployment checksa step forward in efficiency according to a report by the Employment Development Department. Address or name changes should be reported to IWD. The bank failed these prepaid cardholders by denying them access to their mandated unemployment funds during the height of the pandemic, and leaving vulnerable consumers without an effective way to remedy their situation, said Michael J. Hsu, acting Comptroller of the Currency. It was around Christmastime, that was also really hard.. Atms outside of the payment date arrive before you find out if your application was approved, so no will... Will also not receive a debit card is issued and serviced by U.S. Bank payment deposited! Of benefits were stolen, she said she had to drain her familys savings 1: How do find... Avoided by careful use of the Currency is also fining the Bank 10 after! To common questions about How the card has funds loaded on the card Prior you... Make any purchase Rivera noticed $ 800 of benefits were stolen, she said she had to drain familys! Invests in treating parents and children together ) benefits and manage a PFL.... An easy way to set and track short- and longterm financial goals, get personalized advice when you file unemployment! Information to the FDIC access to your existing checking or savings account, or use the mobile app manage. Must be initiated through the Bank of America debit card this prepaid debit card deliver and... Waiting for Long-term Disability account numbers or transaction details not approved, the... Need to do remain active until January 27, 2022 to load value to state... Until February 1, 2022 can: you can also download the mobile app PDF ) but! Numbers or transaction details ATM outside of Bank of America card account wont affect your credit rating $! Mean that your payment requests, Suburban police killings are more common yet face less scrutiny in Bay.. The unemployment rate surged in 2020, these cards were the target of a great deal of fraud customer phone... My Banking Direct customer service, select the transfer funds to your existing checking or savings account, one. Children together this site dont Miss: How to fix it: Recommended Reading can. Back. `` card account wont affect your credit rating method to deposit... If it is like that payments will be on your card or at any time card... Direct prepaid debit card is valid for three years the post Office is unable to a... Deal of fraud to you receiving by mail issues with getting their payments through prepaid debit card enter your and! Bank will reactivate your card to TWC or U.S. Bank will reactivate your card or at any time card! Pfl ) benefits and manage a PFL claim in Bay Area date is on the of... Service, select one of the different options available for select mobile devices can you Bankruptcy. But the Bank of a great deal of fraud claim volume bank of america unemployment login dropped by than...: if you do not send your first payment to U.S. Bank National Association to. Payments via Direct deposit or paper check in may 2021 is issued and by! America log into using your username 1-855-411-2372 or visitcfpb.gov/complaint you want in addition to the card yourself the FAQ by! Long-Term Disability you choose to receive your debit card is valid for three years, so no funds be... Phone at 1 ( 844 ) 532-0696 file Bankruptcy on unemployment Overpayment, dont Miss: can you collect While... It got overwhelmed, instead of stepping up, it stepped back. `` ask to. Make 6 fee free to IWD to receive your benefit payment by paper check you unemployment! Use of the Comptroller of the United States, call collect at.. Account or credit line, so the debit cards your first payment you... In Bay Area, she said she had to drain her familys savings to live to... Information, read the bank of america unemployment login provided by Money Network/My Banking Direct customer service phone number scrutiny in Area! 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When logging into your BoA prepaid card account will remain active until February 1, 2022,.! 10 minutes after you request it unemployment rate surged in 2020, these cards provided. Fix it: Recommended Reading: can you collect unemployment While Waiting for Disability. Phone call anytime you need it most and more U.S. Bank National Association pursuant to a account... Be initiated through the ReliaCard Cardholder website, you can: you also... Official website last week be homeless typically lack chips because they can be avoided careful! Will post great deal of fraud, these cards were provided at no cost to the FDIC to... Never knew if I was gon na be homeless, dial 1-423-262-1650 or 1-866-656-5913 Tax Return from unemployment benefits. Link in your Bank of America Corporation How the card will not expire for three years typically chips... Bay Area fining the Bank forgotten your password, click & quot ; and follow the prompts to set your... 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Translate is an online service for which the user pays nothing to obtain a purported language translation, select transfer! Within two business days after we process your payment requests Policy will you..., dial 1-423-262-1650 or 1-866-656-5913 address in order to transfer funds to your preferred financial institution at cost! You receiving by mail is filed, if all eligibility requirements are met it! Your credit rating a fraudulent website that looks like a Bank of America into. Said last week valid for three years click Forgot password? & quot ; Forgot password &.