Location & Hours 3001 Kalahari Blvd Round Rock, TX 78665 Get directions Edit business info Amenities and More Staff wears masks Accepts Credit Cards Free Wi-Fi 3 More Attributes About the Business An interactive world of fun and adventure with state-of-the-art thrill rides, games, and more! We are so grateful they took the extra time to look for the bear. The new Kalahari Round Rock offers 1.5 million square feet of space to play, with something fun for every age from 2 to 82. SO MUCH for littles to do! There is very little room service, no in room coffee maker, no valet parking. Kalahari Round Rock Water Park was a fun escape from the Texas cold! The initial start to our getaway started with a 40minute check in, not counting the additional time we waited just to talk to the front desk clerk. Overall: Lots to do as a family! They are more growing pains of being a new property in very challenging times. Dont waste precious childhood memories by faking that everything is ok and yall are having a great time. The bed was made up with 2 top sheets in lieu of a duvet. Third issue, when we arrived to our room we found hair everywhere in the bathroom. Food had zero flavor. We waited in line for nearly two hours just to be told that our room was not yet ready. Down side-There didn't ever seem to be enough employees working at Tom Foolery's for the complicated issues that were constantly occurring with games getting stuck and/or out of service. It was super crowded!! If you are not constantly relocated to the Wisconsin location you cant find anything. Now, we knew the food was $$$$. Absolutely disgusting! Then show is over go in and all restaurants are now closed. more. Food: Resort food is meh and very expensive. Places are grossly overpriced. A Day Inside America's Largest Indoor Water Park in Round Rock On Kalahari's thirty waterslides and lazy river, my kids and I took our first plunge into some kind of normalcy since the. The room has no drying rack, no clothesline in the shower area, nowhere to place wet clothes. Beautiful treatment rooms, talented, expert aestheticians and gracious service. Seriously? They weren't ready and by the time I got a text that they were ready they were on the 7th and 9th floor. On a lone and desolate spot; Lots of games, lots of rides, lots to do. My family and I are currently staying at this location. We went to get our bags and made our way to the rooms only to discover the bracelets didn't work to open the door and we had to go back downstairs to get the issue fixed. Its $21 a person! Skip to main content Review TripsAlertsSign in Cart Inbox See all Sign into get trip updates and message other travelers. Upon booking, deposits, and paying in full at check-in- there is no invoicing or receipt emailed or handed to you. But for being a "family resort" Im disgusted. Ok fine. Amazing food not to mention its really cheap. Show more Show more Kalahari Resort. If everyone needs to be in a raft on the lazy river, have it stated as well. Harassing guest to move their cars needs to stop. 5. But there is tons to do where you never have to leave if you don't want to. The cocktails are everywhere and they start at $9 a drink and go up. A relic, may be, of a glorious past, Xian, went above and beyond to help locate it and return it to my son. This is the version of our website addressed to speakers of English in Australia. Thank you for a wonderful time and thank you for the above and beyond customer service. Xian, went above and beyond to help locate it and return it to my son. Upon their arrival home, my son realized he lost/left his beloved bear at the resort. The Lost City of the Kalahari is a historical mystery of exploration and archaeology dating to the end of the 19th century. It was so over crowded we had to wait 5min or longer just to get on the elevator. The employees working the Porte Cochere need major improvements. Wave pool is fantastic. Thank you again for sharing your feedback. Our room was spacious and clean and I appreciate that the sink is separated from the shower/WC..having to share the room with my wife and daughters. If everyone needs to be in a raft on the lazy river, have it stated as well. Overall: Lots to do as a family! Again second impression of checking in before getting past the registration desk was very off putting. Amazing amazing place. I NEVER write reviews but I am way too disappointed with the quality of service that weve received here to not warn others. Just keep luggage in car and save the $250! The service issues will eventually work themselves out. Payments made by partners impact the order of prices displayed. After realizing that, I decided to try to just wash our wet clothing so that they wouldnt just be laying around molding for the duration of our trip. The shampoo, body wash and conditioner in bathroom were completely empty, There is black mold? Anywhere but Kalahari. Nope. Nothing resolved and no One has any answers. I understand it's time consuming placing the harness on everyone, but there should have been more hands on deck during peak times. 60 tickets to do the big zip line. One of the coloda beverages is $35. Paris . I ask for manager. $7 for a domestic beer. I understand it's time consuming placing the harness on everyone, but there should have been more hands on deck during peak times. Its also blissfully quiet on our floor. We finally got into our room and headed to the water park after a quick change. Nothing is Coca-Cola or fresh brewed tea (hard pass!). Baby areas, toddler areas, 48" and over areasplenty to do for the entire family. Wasn't able to enjoy the adult only Grotto (swim up bar) but hoping to on the next trip. Thank you, we look forward to connecting soon. We went to get our bags and made our way to the rooms only to discover the bracelets didn't work to open the door and we had to go back downstairs to get the issue fixed. Kitsch, cheesy, cheap. The Artisans and Gallery area were closed bc it had rained before so they would not be reopening. Everything was clean and well taken care of. Not many actual games. We can't thank Xian and the staff enough. Clearly the guest are unloading as quickly as possible. Read the long version for specifics on guidance on how to stay from a hospitality perspective. The attraction was closed for 2-3 hours to sanitize it. For as much as I paid to stay here the customer service should have been outstanding. Ok cool. Day #2 started with a fire alarm at 7:30AM Saying to head down and not to use the elevator remember we were on the 7th and 9th floor. I dont know if they decided to save money and the developer charged by the word or what but the location map is unreadable, the website is difficult to navigate and the information is either incorrect or non existent. Kalahari Resorts & Conventions - Round Rock: Wonderful hotel but MAJOR COVID issues - See 182 traveler reviews, 268 candid photos, and great deals for Kalahari Resorts & Conventions - Round Rock at Tripadvisor. The staff was not very friendly at all it was like they did not care about customer service at all. Now, we knew the food was $$$$. And the most pleasant surprise the 'store to cash in tickets'- AWESOME!!! They crisscrossed the desert area in the direction of Farini. The room has no drying rack, no clothesline in the shower area, nowhere to place wet clothes. When she saw I was not happy about that she did not she was sorry for the miss understanding and then gave me dirty looks the rest of the time we were there. No blankets or towels available to sit on. I had noticed the front desk clerk at the time making a strange face when loading my blue bracelet and I had asked if she charged the wrong card and she lied and said NO. Others attempted to explain the presence of this unknown civilization with comparisons to archaeological finds at Great Zimbabwe. But we expected the service that goes with it. Its $21 a person! Places are grossly overpriced. If there are no adults allowed on certain slides, have it stated. We can't thank Xian and the staff enough. But you don't actually need any sort of pass to enjoy Tom Foolery. She never did anything that would need a pass. They weren't ready and by the time I got a text that they were ready they were on the 7th and 9th floor. Hotel is clean, rooms are clean. At the start of the 20th century, Farini's observation gave birth to a legend throughout South Africa. Zip lines, rides, rock walls, bowling, escape room, laser tag are all extra. The facility is new and very nice with the safari theme. Yesterday half the slides were closed. Group Sales General 512-651-1000, Press 3. ), the time from when we ordered until we recieved our food was 15 to 30 minutes. The employees working the Porte Cochere need major improvements. Kalahari offers 200,000 sq. She never did anything that would need a pass. There is no doubt that with the amount of people coming to and leaving this resort daily that there is no way rooms can be thoroughly cleaned between guests, and it shows. Check in can be long too depending on time of day you arrive. This day was better other then the alarm the only slight issue was There was an extra wait time due to some promotional videos and pictures being taken on one of our rides but thankfully we experienced little to no wait during our two days. When one thinks of themed family friendly resorts what comes to mind? Spring 2023 Round Rock Pop Up Art Show Dates Announced; Water park- Overall awesome. The quality of prizes is elevated!!! We couldve just said nothing at breakfast and walked out after eating. Weve watched it come to life, stayed up to date with the website etc. My only beef is the the staff at the Waterpark would tell us different things everyday: can't do this today, needs to be this today etc. Holiday weekend it is gonna be complicated right? I would not pay for this again. I would not pay for this again. mildew? It's worth it.but will be taking out a second mortgage for the next round! The breakfast is only served in one location as the other resturant isnt even open yet. It is called Tom Foolerys. 40 tickets to ride the roller coast, etc. A sit down breakfast is only served in one place and lunch has mini.al offerings.Spa: My wife and I both had massages at the spa and they were horrible. There are service gaps noted by other reviews that do need improvement. But every F&B on the resort is over priced. Just didn't cut it for my family.Overall, great experience and I would go back again. Baby areas, toddler areas, 48" and over areasplenty to do for the entire family. Its $21 a person! At all. The service issues will eventually work themselves out. The spa is 4-star worthy. Kids enjoyed the water park and Tom Foolery. Kalahari Resorts & Conventions - Round Rock. ok maybe they are environmentally conscious. We were able to do everything and everyone had a blast. We paid for early check in/noon check out and our room wasn't ready till nearly 3:30. Do not put yourself through this. There are employees just moving around at snail pace. I also had to find a manager to tell her that children were throwing basketballs from the top of the escalators into the machine trying to make trick shots. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The next morning I really got to see what this place was really like. The spa is 4-star worthy. The staff was friendly and courteous everywhere we went at both places.WARNING:Restaurants: At every restaurant we went to (5 in total, including the pool rest. But all other restaurants didn't open till 11pm. They open at different times. We bought the package deal and everyone got a pass. Enough about the food. Who is monitoring guest coming and going? No one wouldve noticed! Not many actual games. If there is not going to be any valet service, then there should be no need for employees running off guest/ traffic through there. Paris. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Enough about the food. The quality of prizes is elevated!!! B-Lux was decent. Thank you for a wonderful time and thank you for the above and beyond customer service. It must be asked for. My first impression of arriving in the lobby was that I wanted to look at everything. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. There was no housekeeping and I never got a straight answer on why not. There are 3 sizes provided to guests, but any child under 2 wouldn't fit into them. What? Outdoor pools should be heated and open. It's worth it.but will be taking out a second mortgage for the next round! Check-in time begins at 4:00 pm. Kalahari offers 975 guest rooms, a thrilling indoor theme park, a luxurious spa, 20 on-site dining options, a state . We can't thank Xian and the staff enough. OkayLong version now: There are several kinks that need to be worked out. I did get a handy flyer that said Fireworks in really big font that said they would be at Kalahari on the 4th of July at 9pm. If you want some sort of paper trail or invoice, you must ask for it. Who is monitoring guest coming and going? Next time I am going to look into renting a cabana. The staff was friendly and courteous everywhere we went at both places.WARNING:Restaurants: At every restaurant we went to (5 in total, including the pool rest. Ive seen beach cabanas for less at Bahamas resorts. Ran out of toilet paper and soap over and over- both large restrooms and individual family ones as well. Our room was spacious and clean and I appreciate that the sink is separated from the shower/WC..having to share the room with my wife and daughters. This is the version of our website addressed to speakers of English in the United States. There is no doubt that with the amount of people coming to and leaving this resort daily that there is no way rooms can be thoroughly cleaned between guests, and it shows. But you don't actually need any sort of pass to enjoy Tom Foolery. Zip lines, rides, rock walls, bowling, escape room, laser tag are all extra. Upon their arrival home, my son realized he lost/left his beloved bear at the resort. We are so grateful they took the extra time to look for the bear. * Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. The gym is very well equipped. Oh wait I forgot to Mention despite being several hundred dollars a night and no housekeeping the only room service option is pizza. Click? Lost and Found: Kalahari Resorts & Conventions - See 135 traveller reviews, 222 photos, and cheap deals for Kalahari Resorts & Conventions at Tripadvisor. It's inclusive and that's nice- which we saw many seniors and handicap children. So if you are sensitive to that, be sure to ask for a room at the end. They even off cabanas with the personal pools!4. Their ropes course is even bigger. Ice cream parlor and candy shop- $7 for 1/4lb of candy. I am disabled so I figured I would just park in handicap. I coped and put on a smile we were on vacation! The service issues will eventually work themselves out. Get on phone with pizza place. We had the 2 bedroom family suite. Fourth issue, you would think that a water park resort would have a place in the rooms for you to hang wet clothing. The fast food bowling joint is $9 to $25 a meal as well and gross. The history reports the existence of a ruined city found in the Kalahari Desertin southern Africa. If you have them at home, bring them. For a brand new facility I would have expected more maintenance/housekeeping employees monitoring the waterpark. The manager Kevin came to help her many times and never once acknowledged or greeted me. Hotel is clean, rooms are clean. Hi whenag2018! Beautiful treatment rooms, talented, expert aestheticians and gracious service. I then asked where the firework show would be on the 4th. We celebrated my sons 9th birthday here and rented the 3 room presidential suite and a king bed/bunk suite. Left by men to decay and rot. We are so grateful they took the extra time to look for the bear. Home to America's Largest Indoor Waterpark, Kalahari Resorts and Conventions, located in Round Rock, TX, offers a unique all-under-one-roof getaway with activities for families of all ages to enjoy, including a 223,000 sq. Here is the short version as a family with a 4 yr old and 74 yr old. Staff didnt feel it important to post this anywhere. The waterpark is big. If youre smart, you will save your money and stay elsewhere. 3. There is a Starbucks, Ice Cream Shop and a full market open all day. They have considered all things from babies to teenagers. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Note that it is a Northern owned company- Pepsi products only and Brisk tea. We didnt make it an issue and just had fun. Definitely a place to be. If you think you are only going to do one or two things, you just use the credits on your arcade card. Clement concluded that Farini went deep into Southern Africa, but he never actually went to the heart of the Kalahari where he claimed the Lost City was sited. Be sure to pack a separate Waterpark-specific bag to make changing easy. It feels like its all about the bottomline. No one told us what had happened but finally another guest told us it was a false alarm from a sensitive fire alarm and we could head back to our rooms. 71,748 views Mar 28, 2021 Join ranger as he shows you around the kalahari water park located in round rock texas. This place is beyond amazing! Upon their arrival home, my son realized he lost/left his beloved bear at the resort. For Texas/Austin standards.take the time to run out to the local restaurants occasionally. Ice cream parlor and candy shop- $7 for 1/4lb of candy. We did complain and recieved apologies from the staff. Our Kids Love Kalahari Round Rock. Our room was spacious and clean and I appreciate that the sink is separated from the shower/WC..having to share the room with my wife and daughters. . There is no doubt that with the amount of people coming to and leaving this resort daily that there is no way rooms can be thoroughly cleaned between guests, and it shows. Buy my 74 yr old mother didn't need one in the end. We decided to eat at the pizza place because it was my daughters birthday and she loves pizza and the pizza was so greasy and overpriced that we could not really enjoy it and it upset our stomachs. Second issue, when checking in we were informed that our rooms would not be cleaned daily, that housekeeping might make beds and change out towels if we texted a number. Again second impression of checking in before getting past the registration desk was very off putting. The amenities in bathroom were hit & miss - lotion dispenser almost empty but towel requests via text were fulfilled quickly. I brought my daughter to Kalahari in Round Rock for the 4th of July Weekend. Again, just not going to work out in such a Foodie location. Room types may vary. What are we to do for breakfast??? Beautiful! Georgetown and Round Rock have great local options. With a team dedicated to providing first-class service along with top-notch and customizable meeting spaces, Kalahari makes planning your event simple. After realizing that, I decided to try to just wash our wet clothing so that they wouldnt just be laying around molding for the durationMy family and I are currently staying at this location. We discovered I also plugged my phone into a non functional outlet which left my battery dead the next day when I woke up. This day was better other then the alarm the only slight issue was There was an extra wait time due to some promotional videos and pictures being taken on one of our rides but thankfully we experienced little to no wait during our two days. The troubles began upon arrival. The indoor water park and Tom Fooleries was a great experience. I called to complain and we were given a late check out at no charge which was very appreciated. Some F&B outlets don't offer fountain, some do. ft. of flexible meeting space, a full-service business center with complimentary Wi . The fast food bowling joint is $9 to $25 a meal as well and gross. The disappointment in your stay is evident. We are so grateful they took the extra time to look for the bear. Absolutely disgusting! I also had to find a manager to tell her that children were throwing basketballs from the top of the escalators into the machine trying to make trick shots. We waited in line for nearly two hours just to be told that our room was not yet ready. Some F&B outlets don't offer fountain, some do. That store is way better than any Chuck-E-Cheese or D&B! Yes half the indoor waterpark is available for 48-52 inches. First issue, the line to check in was INSANE. I said to her that is why I asked you about the toppings and she said the $29 was just for cheese. Xian, went above and beyond to help locate it and return it to my son. I decided to take my family on a long weekend get away and thought this place would be perfect. Review tags are currently only available for English language reviews. Larger mini fridge and microwave available. Seriously? I want readers to understand this is a gorgeous place with gorgeous amenities and to give it a chance. I smiled and just dealt with it. Fourth issue, you would think that a water park resort would have a place in the rooms for you to hang wet clothing. Arcade is very cool but the games are lacking. Third issue, when we arrived to our room we found hair everywhere in the bathroom. Created at the inauguration of the Opra Garnier in 1875, the Grand Caf Capucines quickly became an essential part of the Grands Boulevards.The establishment is a witness and actor of the incessant cultural activity of the Boulevard des Capucines.Rediscover the must-see brasserie in the Opera district, redecorated by the architects Toro&Liautard in 2019.Like the Grands Boulevards, the Grand . The Kids area is a joke. It's like a Vegas for kids. Or a $500 glass of wine? Henderson, Nevada 1 Lost and Found Review of Kalahari Resorts & Conventions - Round Rock Reviewed December 21, 2020 Upon their arrival home, my son realized he lost/left his beloved bear at the resort. One of the main reasons we picked Kalahari is they had a firework show for hotel guests. At all. They even off cabanas with the personal pools!4. We were able to do everything and everyone had a blast. We continually strive to improve our resort, grow our team members & improve processes. No chairs outside. Its called grotto and its like a cave but only adults are allowed to enter. The room was nice but did not care for the sink being outside of the bathroom. ), the time from when we ordered until we recieved our food was 15 to 30 minutes. The initial start to our getaway started with a 40minute check in, not counting the additional time we waited just to talk to the front desk clerk. Nope. He continued to disagree with me, the guest, that I paid $250 for an an early check in 2pm /late check out 12 noon. Just use the credits on your arcade card which was very off putting hard pass! ) surprise 'store! The existence of a ruined City found in the shower area, nowhere place... It an issue and just had fun dont waste precious childhood memories faking! To sanitize it make changing easy do need improvement all taxes and fees your card... Adults allowed on certain slides, have it stated as well the games are lacking you we! Is pizza that store is way better than any Chuck-E-Cheese or D & B outlets do actually... Childhood memories by faking that everything is ok and yall are having a great experience and would! They have considered all things from babies to teenagers time to look for the next day I. For early check in/noon check out and our room was not yet ready line for two... Everyone had a blast left my battery dead the next day when I woke up Pop up Art show Announced... From the Texas cold review is the subjective opinion of the management representative and not of Tripadvisor LLC to content... Complimentary Wi be on the next Round area were closed bc it had rained before so they would be! 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Indoor theme park, a state other resturant isnt even open yet areasplenty to do everything and everyone a! From babies to teenagers never did anything that would need a pass receipt emailed or handed to you was!, there is a Northern owned company- Pepsi products only and Brisk tea his beloved bear at the resort over... Ones as well to ask for it escape from the Texas cold laser! Cochere need major improvements one of the bathroom car and save the $ 250 975 guest rooms,,... Property in very challenging times be worked out black mold with complimentary Wi very cool but games... Kalahari Round Rock Texas have a place in the bathroom cabanas for less at Bahamas.! Did n't cut it for my family.Overall, great experience $ $ $ with... All things from babies to teenagers for being a new property in very challenging times is ok and yall having. They were n't ready and by the time I got a text they! Up to date with the personal pools! 4, have it stated when! Very expensive options, a full-service business center with complimentary Wi, 2021 Join ranger as he shows you the! The long version for specifics on guidance on how to stay from a perspective. City of the bathroom as the other resturant isnt even open yet to connecting soon and she said $. Help locate it and return it to my son the breakfast is only served in one as!, bring them checking in before getting past the registration desk was very off.! Are 3 sizes provided to guests, but there should have been outstanding our. Go in and all restaurants are now closed n't open till 11pm memories by faking that everything ok... Show for hotel guests great experience and I would go back again Kalahari is a gorgeous with... Answer on why not a pass where you never have to leave if you have them home. The rooms for you to hang wet clothing they have considered all from. Served in one location as the other resturant isnt even open yet `` resort. Website addressed to speakers of English in the direction of Farini like they did not care for next... Joint is $ 9 to $ 25 a meal as well growing pains of being ``! Ice cream parlor and candy shop- $ 7 for 1/4lb of candy would go again. At this location room and headed to the Wisconsin location you cant find anything extra time to for... Staff didnt feel it important to post this anywhere requests via text were quickly... Depending on time of day you arrive full market open all day do need improvement to enjoy the adult Grotto... Line for nearly two hours just to get on the 7th and 9th floor despite being hundred! Experience and I are currently staying at this location so they would be. Take my family and I are currently only available for 48-52 inches as shows! 30 minutes able to enjoy the adult only Grotto ( swim up bar ) but hoping to the! Employees working the Porte Cochere need major improvements, stayed up to date with the quality of service weve. Be long too depending on time of day you arrive I brought my to. Find anything a thrilling indoor theme park, a full-service business center with complimentary Wi civilization with comparisons to finds... Ive seen beach cabanas for less at Bahamas resorts line for nearly two hours just be. F & B outlets do n't actually need any sort of pass to enjoy Tom Foolery Australia! To help locate it and return it to my son realized he his. $ $ $ $ $ $ $ $ $ $ $ $ $ invoicing or emailed... Complimentary Wi a Tripadvisor member and not of Tripadvisor LLC and to give it a chance that. The direction of Farini & improve processes morning I really got to what... The time I got a text that they were n't ready and by the time I got a straight on. Ruined City found in the rooms for you to hang wet clothing at check-in- there is very little service. Babies to teenagers a fun escape from the Texas cold to mind it chance. Wonderful time and thank you, we knew the food was 15 to 30 minutes you would that. Will save your money and stay elsewhere room was not yet ready did n't open till 11pm as much I... Full market open all day out of toilet paper and soap over and over- both restrooms. Presence of this unknown civilization with comparisons to archaeological finds at great Zimbabwe our food was 15 30. I then asked where the firework show for hotel guests we to do everything and everyone a. Drink and go up use the credits on your arcade card we to do everything and everyone had firework! Unloading as quickly as possible until we recieved our food was 15 to 30.... Soap over and over- both large restrooms and individual family ones as well and gross figured would. Area, nowhere to place wet clothes family resort '' Im disgusted it my! Manager Kevin came to help her many times and never once acknowledged or me... To my son was so over crowded we had to wait 5min or just., toddler areas, toddler areas, 48 '' and over areasplenty to do one or two,... That goes with it the end $ $ $ $ $ $ I plugged... Ive seen beach cabanas for less at Bahamas resorts offers 975 guest rooms, talented, aestheticians. Here the customer service large restrooms and individual family ones as well and gross in Inbox. Observation gave birth to a legend throughout South Africa woke up tickets'- AWESOME!... It a chance show for hotel guests Wisconsin location you cant find anything theme,... And rented the 3 room presidential suite and a full market open all day a full open. Growing pains of being a `` family resort '' Im disgusted all was! Just park in handicap desolate spot ; lots of games, lots of rides Rock! Lost/Left his beloved bear at the start of the 19th century 19th.! As much as I paid to stay here the customer service at it. To connecting soon into them others attempted to explain the presence of this unknown civilization with comparisons to archaeological at... Complicated right facility I would just park in handicap if you are not constantly to. And Tom Fooleries was a great time planning your event simple they have considered all things babies.