However, it can be hard to find all the information in just one place. Mens Womens; My Account Wishlist; My Account Wishlist. A return request should be raised via email, through your account or in-stores prior to the return. Please note due to hygiene reasons, we are unable to accept any returns or offer any refunds on underwear, swimwear and cosmetics. The Superdry return policy states that the purchase might cost shipping charges when sending the box back to the store. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). SUPERDRY_12345678'. We respect your privacy and use tracking simply to improve your experience - Read more. It combines fashion inspired by vintage Americana sterling, Japanese graphics, and other options. SUPERDRY_12345678). Well send you a link to a feedback form. Gift Vouchers only valid for purchases on www.superdry.co.za. We do not allow returns, exchanges or refunds on sale items. Store returns. So, we dug in and we compiled everything you need to know about the Superdry return policy below. For more info, please see our returns policy. Proof of purchase required. If your purchase is made internationally then the return cost is your responsibility. Health Service Discounts 10% off full price purchases, subject to availability. We operate the website at Superdry.com (the "Site") and when you buy a product from the Site ("Product"), you buy it from us. You can process the returns at Superdry stores and on the website as well.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); 1. Only a few Superdry stores sell vintage products. At Superdry, all the items are covered for 12 months if there are any manufacturing defaults, I can be returned. Privacy Policy and I consent to the processing ; Please detail the product, quantity returning and the reason code as . DoNotPay guarantees aneasy way to get Superdry refunds. All Superdry . I acknowledge I have read and understood Superdry We're a company registered in England and Wales with company number 07139044. Although you are not a resident of the United States, you can still return the purchase. The full list of steps to take can be found here. There are certain exclusions that you have to keep in mind. 2. After the company receives your returned product, they should take between 7 to 10 business days to process it. When you are not totally satisfied with the product you bought, you surely will think of returning it. Any such monetary refund can take up to 7- 14 business days to reflect in your account. You can find your local drop-off point by clicking the link at the bottom of the returns portal. If you need to return items, they must meet our standard returns policy. You can read our full privacy policy (which incorporates our cookie policy) here. You may also return items to official Superdry stores in the country of purchase. The refunds will take at least 10 days to process in your account. ^|G/0oquSS.lo*?Oc Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. top 20 stores with the best return policies. Our registered office is Unit 60, The Runnings, Cheltenham, Gloucestershire GL51 9NW. Superdry brings you distinctive and. Superdry, which saw co-founder Julian Dunkerton return to lead the company last year, also blamed poor sales of old designs by the previous management. They will give you a return confirmation through email within 3 business days.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Superdry holiday return policy accepts Christmas returns. Any form of Superdry discount or promotional codes used will not be eligible for refunds, returns or exchanges. By using this Site, you consent and/or accept all such cookies. 105 Superdry Locations in the United Kingdom. To return online purchases please use https://superdry.returns.international to create a return label. In all other instances merchandise must be returned within 14 days of delivery, with price tickets still attached, packaging intact and in its original condition as determined by us. Return your item in good and original condition. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. Please understand that we cannot accept returns under the following instances: - Products with tampered or missing serial or UPC numbers or labels. If the package is opened, damaged or been used, Superdry wont accept the return. You can ask a customer to prove an item was faulty when they bought it if they ask for a repair or replacement after 6 months. The products you request a return for should not be a part of these exclusions. Reporting & Policies - Superdry. So you may still have to repair or replace goods if a customers warranty or guarantee has run out. Choose a trackable service to send the package because the brand does not reserve the responsibility of the package until it reaches them.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); The store associates do require proof of your purchase. Enjoy Superdry discount codes and promotions for premium clothes (hoodies, trainers, jumpers, T-Shirts, coats, jackets, etc.) A customer has accepted an item if theyve: You must repair or replace an item if a customer returns it within 6 months - unless you can prove it was not faulty when they bought it. )"A #RJu]V}HPD" h}{e*2$y cz>Ee^:dIW}z!I~C]f>|/x>=ac; 1. Sit back and relax while we do the work. All you have to do is follow the steps provided below, and we'll help you receive the refund you deserve. RBcpO- A customer is only eligible to return within 28 days of purchase. 2. Refunds will be processed to the original payment card. For further information regarding whether returns are free for your region, please click here. By clicking on one of the below buttons, I subscribe to the newsletter. B+=u9~y_ *RQlQvqz@4~zn0L C ENJOY FREE SHIPPING WITH MIN. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.52] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. Enter your full order number, including any text, in the designated box (e.g. 1. If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. Visit our returns portal - https://superdry.returns.international. You have accepted additional cookies. The Seller, in case of exercise of the right of return by the Buyer has the right to not accept returned Products or to not fully repay the amounts paid by the Buyer to purchase Products if the Buyer fails to adhere to the restrictions set out below. <>/Metadata 930 0 R/ViewerPreferences 931 0 R>> dxRQGA$Rz d`9{R&I Email Address *Required Field. endobj Find your nearest Superdry Store in United Kingdom. Revenues at the retailer fell 15.8% over the . <> The 30-Day Return Policy is applicable to all products sold on Superdry.com. Fill in the return label and other required documents before you return the product. It will help you with easy returns and exchanges. 6. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. We use cookies to improve your experience on our website and to show you personalised content. Required fields are marked *. DoNotPay offers a wide range of services apart from Chargeback Instantly UK. Enter the order number, postcode, and email, and select proceed. We use some essential cookies to make this website work. Return to Nav. You have to adhere to their return policy and probably deal with their customer care team. Every return should contain the original packaging. #2: When You Bought The Product In A Local Store: If you return a product within 14 days of purchase date, you can get a full refund; Buy One Get One Free Promotion: In this case, you will only get a refund if you return both products; if you return just one, you wont get a refund. Free. Shop this season's collection of clothes, accessories, sportswear & more. 4. 2. Your statutory rights are not affected. You can find your local drop-off point by clicking the . Powered by WordPress. Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price. 8080 872 872 10:00am to 7:00pm IST, operational every day. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. Expect to hear from them once they've received your request. Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. Superdry Returns Policy applies. Each Buyer shall be entitled to a return for Products acquired through this Site, subject to the compliance with the terms and restrictions set out below. Find the Chargeback Instantly product on DoNotPay. The last thing that you want or need is to buy an item just to discover that you dont like it or that it doesnt fit you. 3. Superdry allows its shoppers to seek refunds for their purchases if they've changed their mind about a particular product or want to buy another product. You have to visit the international return portal and fill up the form. You can return a gift by providing a gift receipt online or in-store. Open Search My Account Wish List 0 0 items in your basket Superdry PLC is a UK-based brand clothing company that carries the Superdry label. Further, you will be asked about which product you wish to return. Your email address will not be published. Online: You can easily return your order by visiting the online portal of Superdry. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. Without these details we won't be able to take the action you require. 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