My post office told me to contact the BBB, but I wrote to Expedited Travel instead & asked for a refund. 0000005931 00000 n A member of our Passport Advisory team can send his form to the email address on file or can be requested through our companys automated system. We automate the passport and travel visa expediting by providing technology solutions that help create a seamless experience for your consumers. The CAPTCHA code you entered is not valid, please reenter the CAPTCHA code. 3. In balancing your needs with those of our shareholders, we have adopted this Refund Policy with the intent of being fair and sensitive to all. 6. It goes against our guidelines to offer incentives for reviews. the website did not say you needed a destination I left a message. NO RESPONSE BY PHONE OR MAILAND TWO WEEKS LATER, NO PASSPORT! However, once your documents have been received and/or presented to the Passport Agency on your behalf, you are no longer entitled to a refund. Delays in passport or other travel document deliveries. My local Post Office had no information on processing govworks passport documents and directed me to the main post office which is by appointment only. 0000017222 00000 n Now they say they will not refund my money. No Refunds. This is day time dacoity with all the money they take for this and not deliver on time as promised. Many of us have experienced the distress of realizing our passport isnt ready for an upcoming trip and, as a result, scramble to find a last-minute solution. GOVWORKS URGES YOU TO READ THIS REFUND POLICY IN FULL BEFORE ACQUIRING OUR SERVICE OFFERINGS. I've called several times and left a voicemail with the billing department. please do not waste your money on this service. And the phone number on the banner is for rushmypassport.com It's a scam. We guarantee our service and delivery of your documents, but our maximum liability to any customer is the amount of fees paid to and collected by us under all circumstances from you, without limitation. SCAM! 0000025039 00000 n You must enter your 9-digit application number here. Starting at $109 + government fees. 0000014450 00000 n You have successfully submitted your request for a refund of the $60 passport expedited fee. 0000014357 00000 n https://www.govworks.com/terms 0000006797 00000 n My trip passed and there was no update on their log in portal. Our intuitive platform helps travelers electronically fill out all the appropriate documentation for each country on their itinerary, eliminating error-prone handwritten forms. Do more with your data with our developer-friendly API. Sign into your govWorks account to manage your travel documents. Select the passport renewal service that's right for you. I filled out the paperwork, got a call from the company, and was told that I would not get my passport within 24 hours as advertised but it would be more like 5 days. No guarantee or warranty express or implied is provided other than stated herein above. If you do not want to use our expedited courier services, you can go directly to your nearest passport agency. What did they do to justify their high fees? Submit a complaint and get your issue resolved. REFUND EXCEPTION FORM If you believe you qualify for an exception to the refund policy, you must provide a written explanation and attach documentation . If the online form is not working after your second attempt, email your information to RefundsAtPassportServices@state.gov. Always glitches and technical problems. I'm STILL waiting for them. HPpuVr endstream endobj 30 0 obj <>/BS<>/F 4/FT/Sig/Ff 0/MK 51 0 R/P 14 0 R/Rect[99.36 81.1385 374.996 120.96]/Subtype/Widget/T(Signature)/Type/Annot>> endobj 31 0 obj <>/Subtype/Form>>stream First, we commence work on your behalf immediately once your order is placed. The foregoing list is representative only. 0000034201 00000 n Do not use their so called services. 0000011241 00000 n I told her my trip was October. 6. 2023 Trustpilot, Inc. All rights reserved. I called them and was told they'd have their accounting manager contact me. 3. DO IT YOURSELF AT A PASSPORT OFFICE! This review was chosen algorithmically as the most valued customer feedback. Security Practices and Privacy Act Statement (opens new window) Privacy Act Statement (opens new window) We can't send your message right now, try again in a few minutes. 0000034460 00000 n Skip to content Welcome to K-MONSTAR HANTEO FAMILY NO. Ourprocessing times begin the day we receive your applicationat a passport agency or center, not the day you mail your application or apply for a passport at a local acceptance facility. Qualifying adult passport renewal applicants may pay the $110 passport renewal fee online via U.S. or international credit or debit card, electronic funds transfer from a U.S.-based bank account, Amazon Pay, or Pay Pal. She got her passport with no problem on June 1st. We cannot refund passport application fees except in very limited circumstances outlined in 22 C.F.R. Once we receive your request, it will take us up to. Thanks to fedex for putting their brand name there as well. When I chose GOVWorks I believed they would help me expedite my passport and would keep me informed as the website appears to indicate. govWorks uses a sophisticated automated system to simplify the process of expediting passports and travel visas. Everyone has the same experience- Believe them. Second, once we commit monies and resources on your behalf, we cannot recover them. Launching in 2022 Bridging the gap between civilians and the government. Not what you would expect for almost $300. I now know that I could have gone to the post office and saved at least that part of the expense. You'll be charged $899 for 1-2 business days (Critical), $499 for 10 business days (Emergency), $269 for 20-25 business days (Rush), and $169 for 4-8 weeks (Expedited). instead, 8 weeks later my original passport was mailed back to me by the United States postal service. 0000005427 00000 n Then, I started calling my customer service manager and left her 3 voicemails and 8 missed calls. They are collected and retained by law even if a passport is not issued. Refund requests must be completed and returned to govWorks within 24 hours from the purchase date that you are appealing. Companies can ask for reviews via automatic invitations. For example, we assign govWorks employees to send you paperwork, we incur government processing fees, we reserve licensed couriers to expedite the submission of your paperwork, and we make preparations with the government to submit your paperwork. What is the Passport Photo Creator? They took my $200 and ran. and our It was supposed to take 2 hours for my documents to be ready to be downloaded. 0000004876 00000 n Incomplete or inaccurate filing information provided. 0000024453 00000 n A request for this form does not guarantee a refund will be granted. 0000014512 00000 n We guarantee our service and delivery of your documents, but our maximum liability to any customer is the amount of fees paid to and collected by us under all circumstances from you, without limitation. After selecting expediting options, you will be directed to create a govWorks account to complete your passport forms. Suite 2 7. For business inquiries or general questions, feel free to reach out. I'm still waiting for a response and my cancellation doesn't even show in their portal. Apparently Fedex is contracting with them so they are a middleman between the passport renewer and the State Dept who issues the person a new passport. We cannot refund passport execution fees, nor refund missed travel. So I would just be careful before you use this service and make certain that you really need a rush order. Send your request to: U.S. Department of State 0000003964 00000 n This is a complete scam of a company. Claim your profile to access Trustpilots free business tools and connect with customers. I get an email to request a refund and fill it out in detail. The easy-to-use wizard will generate the necessary documentation to process your passport application. My post office said that hand-carry service can ONLY be used if your trip is within 10 days, and they could NOT release the passport application to me, because that is not allowed. 0000014264 00000 n Visit our Government Resources page for information about . they are a mother###ers they charge two times 208 dlls help to demand this company. Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). 5. Note that the refund policy is not an actual "refund", but a voucher to receive other govworks services. The passport was never expedited back to me. I had to call and we chat to find out the packet was being mailed back to me. Look this company up on better business bureau and you will find all you need to know. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Find out how we combat fake reviews. They basically just fill out your info for double the price of doing it yourself. A request for this form does not guarantee a refund will be granted. 0000007878 00000 n HUI1+QDq #3dHu\6,ER3uKknP`B#j *S[Gh"B1FPLH,@E!Pki&H~b-m;;CPaRU"Z#AQkmn[%vGE] IeWI2qtKJ'rY Offered $300 refund for $546 purchase that I never used. I used GovWorks service to renew my passport *** they charged me $147.00 on 9/15/2021. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. This is my second review. send me a refund form. She NEVER told me that I did NOT need to use their service. She says I can request a refund and never even apologizes. Im writing again because there is no other means for communication. Service Purchased Order has been Manifested. Please note that expedited service can take 5-7 weeks. I sent all of my documentation, and scrambled to get everything together. 46. FedEx wasn't able to take my passport photo. But, the URL says, Govworks.com. but no one answered the phone. We're scaling faster than we can keep up. I spent 2 hours on the phone just asking to get a shipping number and the representative couldn't provide this. My passport photo was denied, even thought it was done at a Fed Ex store per the location I was told to go to. What can I use these photos for? Here are 8 tips for writing great reviews. P|!q @3AealX5H1y\)6s\.%Y=kVslq Jr10j ` as@ endstream endobj 12 0 obj <>>>/Lang(en-US)/Metadata 9 0 R/Outlines 3 0 R/Pages 8 0 R/Type/Catalog/ViewerPreferences<>>> endobj 13 0 obj <>>>/Fields 4 0 R/SigFlags 1>> endobj 14 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/Properties<>/XObject<>>>/Rotate 0/Tabs/W/Thumb 7 0 R/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 15 0 obj [16 0 R 18 0 R 20 0 R 22 0 R 24 0 R 26 0 R 28 0 R 30 0 R 32 0 R 34 0 R] endobj 16 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 58 0 R/P 14 0 R/Q 0/Rect[99.36 584.048 292.68 607.5]/Subtype/Widget/T(Full Name)/Type/Annot>> endobj 17 0 obj <>/Subtype/Form>>stream The voucher will be good for a (1) One Year period from the date of issuance. It sat in gov works office for another week. 0000058937 00000 n Reddit and its partners use cookies and similar technologies to provide you with a better experience. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. (All of the information on govworks directs users to FedEx.) Dont waste money. The post office REFUSED to provide hand-carry service. HPpuVr endstream endobj 18 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 54 0 R/P 14 0 R/Q 0/Rect[385.2 584.048 558.0 607.5]/Subtype/Widget/T(Date of Request)/Type/Annot>> endobj 19 0 obj <>/Subtype/Form>>stream Expedited Passport and Visa services have their hands occupied . By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Govworks charged me $227 for expediting a passport which I could have done it myself without their assistance. We also ensure all reviews are published without moderation. I went to the library the next day. 0000005241 00000 n 0000014543 00000 n Are you kidding me? Boxes", you will have to go to the Post Office. Welcome - Login.gov Sign in Email address Password Show password First time using Login.gov? Thank you, we'll be in touch soon. Now its two weeks before vacation cant get anyone on the phone or get a return call. Expedited Travel, LLC 201 S. Narcissus Avenue Suite 2 West Palm Beach, FL 33401. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. 0000007541 00000 n HPpuVr endstream endobj 28 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 52 0 R/P 14 0 R/Q 0/Rect[396.36 519.138 558.0 542.59]/Subtype/Widget/T(Order Number)/Type/Annot>> endobj 29 0 obj <>/Subtype/Form>>stream 0000014388 00000 n It was done as a result of a website redirection. I needed a passport, so I filled out an online order form from Expedited Travel to purchase a service to "expedite" applying for a passport. Essentially the app is saying that it was processed and on its way as of Saturday 2/18 and this was an "itemized" expense for this service provided on the receipt. I received a notification on Saturday 2/18 that my passport was on its way to me. Some can get you a new passport in as little as 24 hours. THEY ARE UNETHICAL. In that regard, we were impressed with RushMyPassport.com, which offered a detailed online checklist, right down to what we needed to provide in terms of photos. 0000001796 00000 n The fastest service: We sent our materials on Tuesday; we had our passport in hand on Thursday. The story's a long one involving unresponsive web pages and locked document forms, a deadzone "customer service call center",several trips back to FedEx, unnecessary delays, etcetc, but just know you do not want to involve yourself with this shoddy "business", just get the forms fill them out and send them in yourself, it's simple, I've done it twice over the years and its painlessly easy. Our registered couriers nationwide and our team of passport advisors will help get your passport fast. Even the post office was appalled to hear they had the nerve to charge my credit card in advance almost $140.00 for a service that was cleary NOT needed. You have reason to believe that you did not receive expedited service. 0000014295 00000 n I was left with no tracking number for my passport delivery, no customer . Now offering 1 week service for all passport types. This will surely increase the credibility of your complaint. Not only did I miss my trip and now out a couple of hundred dollars but I have to file that my passport was stolen. ComplaintsBoard.com is a leading complaint resolution website on the Internet. So youre basically paying them to work with USPS on your behalf. I paid $688.85 to expedite my passport through this service on 2/7. You are about to leave travel.state.gov for an external website that is not maintained by the U.S. Department of State. Rip off!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! hb`````?|1GG4 ORB0a0AHaXIaXdp400\ 22)] @040$11&0&006N`t W3.0w0}>i'33/ Why don't they clearly state you can't use their service unless your trip is within 10 days? Request a refund of the expedite fee, if: You paid the $60 fee for expedite service when you applied, and You have reason to believe that you did not receive expedited service. charged me $600 and never actually sent me any docs or even answered the phone through multiple attempts, or responded to email inquiries. Process visibility right out of the box giving you and your customers full notifications of the entire process. 0000002441 00000 n She tells me she hasn't had time to review her messages and said she emailed me on the message center on their site. However, a non-refundable order remains active for 12 months from the date the order was placed and may be processed at any time within that period or transferred to a family member or friend. 0000005766 00000 n We are a private company not affiliated with the U.S. Government and we charge an additional fee to expedite passports in 1-14 days. At govWorks, we use industry best practices to ensure that your documents are properly and timely delivered and that your expectations are met all sales are final. 2. I did an online search to see what I could do and saw RushMyPassport and it's ad. H endstream endobj 32 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 50 0 R/P 14 0 R/Q 0/Rect[422.91 81.2278 558.0 104.68]/Subtype/Widget/T(Date)/Type/Annot>> endobj 33 0 obj <>/Subtype/Form>>stream It will not. 0000057700 00000 n After waiting 4 hours I called them but never got through to customer service just the third-party answering system. I decided to use this "service" this time on a whim, and because it might speed the process. 0000006287 00000 n You must understand that any government delay, suspension or rejection of your application will NOT entitle you to a refund. 0000003607 00000 n 2023 OnlineExpeditors.com. 0000003784 00000 n govWorks Inc. All Rights Reserved. Select Your Service Get Started Invited I would not use them again based on this. To request a voucher, you must complete a govWorks Cancellation Request Form in which you will be prompted to explain what govWorks did improperly. This review was chosen algorithmically as the most valued customer feedback. Utilizing state of the art biometric software, your passport photo is guaranteed to meet the U.S. Department of State passport photo . Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Do You I am in a huge bind!!!!!!!!!!!!!!!!!! We save you time and a trip to the passport office. 8. 3 Get Your Passport Photo at FedEx Office The passport application fee and the execution fee are non-refundable. HTMo0WhJ[m%qmP0tQrIZd/$?Rr%Bqz[oAG=8e&N$|'F#N!CR)l]P!|o(c3-j*,i^?nJmg%ih?gh"N2PavA(fy_e#+|J3RG5vE#G=DOetmYU@UwvXS%c@tyH={{ W$U'>~qY~z3t=/kNZFKm.3ksiWTk{lTp+ j~$*P12RpT:p#Hml[6y-8G!EDLmL`N1ERS4!ZbRIOEFH6& b{"xT14&(L0cdHad!FYBm&("x{, E!Yr!b8d|"[ >w endstream endobj 43 0 obj <>stream It was supposed to take 2 hours for my documents to be ready to be downloaded. You paid the $60 fee for expedite service when you applied. To expedite a passport renewal , it should only costs $208.32 for an adult; ($130 + $60 + $18.32) ; google : travel state gov passport renew This is a good way to get the process going Date of experience: 07 August 2022 JC Jan Crossin 1 review US 3 Jun 2022 I had an excellent experience with this I had an excellent experience with this company. Terrible!!!!!!!!!!!!!!! HPpuVr endstream endobj 36 0 obj <> endobj 37 0 obj <> endobj 38 0 obj <> endobj 39 0 obj <> endobj 40 0 obj [/ICCBased 59 0 R] endobj 41 0 obj <>stream Submitted my passport via fedex on July 6th, for a planned trip on Aug 6th 2021 and paid $350 with all expedited fees, but passport has not arrived and I had to cancel. 0000014574 00000 n They tried to call Expedited Travel for me. 0000005063 00000 n 0000012750 00000 n For more information, please see our -No life/work balance. It seems that since they didn't have to do anything, really, except send me an application for me to fill out, that I would be entitled to at least a partial refund. This Refund Policy is partially intended to provide you with some transparency into our processes, so that you understand how we work and why refunds are not available. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The phone number on the banner goes to Rushmy passport.com and they were unable to assist, and gave me a number to call govworks. I waited a coupld of days and then called back. c|0#>!WwH~K=7^_!q;3C[`' Additionally, I received no messages in the message center. 0000003060 00000 n Expedited Travel, LLC 2023. DONT DONT FALL FOR THIS SCAM. Fully integrated order management system to help your track and manage customers. All Rights Reserved. I called to check on the status update and waited on the phone for an hour. If you don't send this back In its first month the company grossed $95,000 in revenue, $250k second month and is on track to do upwards of $500k of business during the month of March. That's when I discovered I can renew my passport for $119.00 vs the $213 paid to govworks. mL~av7YU'&3_5)~XWp JXXQ13 Complete Scam. 0000049940 00000 n Most of the customers want refunds. 4. If you can't afford to wait three weeks for the U.S. Department of State's expedited processing service, you're in luck. A message was left on my phone that I would not get a refund. We will be here to answer any questions. Finally, while govWorks is a compassionate and customer-centric company, we must employ practices that ensure our viability and preserve the value that we have created for the benefit of our shareholders. All refund requests require the customer to complete an electronic Refund Request Form (RRF). Don't use. If the US or foreign governments suspend or reject your passport or travel visa application, govWorks will resubmit whatever new, modified or missing documents may be required of you at no additional cost. However, it is your responsibility to cover the cost of shipping such documents to us. We pride ourselves in providing innovative solutions to the entire Vital Document and Travel Industry. START YOUR APPLICATION The U.S. Post Office can take up to 9 weeks to get your passport. I wish I had just gone thru the USPS first. Rush My Passport - Credit Card Charged and No Passport, Rush My Passport - Took my money, did not provide service, Rush My Passport - Unethical business practices, Rush My Passport - Passport expedited service, Rush My Passport - Credit card charged for a service I did not use, Rush My Passport - Absolute waste of money. Your claims of excellent customer support are highly exaggerated and do not reflect the actual services you provide. It is clearly false advertising. when i called (no help email readily available) i was on hold for 30 minutes before talking to a very unhelpful person. 0000050303 00000 n The Post Office can take up to 11 weeks. Once you've made your purchase you'll be redirected to govWorks.com, our parent company, where you'll complete your passport renewal application. HPpuVr endstream endobj 34 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 4096/MK 49 0 R/P 14 0 R/Q 0/Rect[54.36 134.187 558.0 364.141]/Subtype/Widget/T(Refund Request Amount)/Type/Annot>> endobj 35 0 obj <>/Subtype/Form>>stream Once you fill Passport Suspension or Rejection. 0000013508 00000 n Go to your local passport office and get it in 24 hours. %PDF-1.7 % Whats more, if we refund your purchase, we will suffer substantial losses as we advanced monies for you to expedite the processing of your passport or travel visa. Were very excited about this strategic collaboration with RushMyPassport, as it alleviates some of the stress our members may feel when getting ready for an international trip, said Paula Twidale, senior vice president, Travel. As a result, it typically becomes a scramble to find a last-minute solution. No tracking number for my passport for $ 119.00 vs the $ 213 paid to govworks 24! The message center company up on better business bureau and you will to., transmitted, or distributed in any way govworks passport refund materials on Tuesday we... We & # x27 ; s when I called them but never got through customer. ( all of the customers want refunds them and was told they 'd have their accounting manager contact me for! Voicemail with the billing Department waiting for a refund will be granted im again... Cover the cost of shipping such documents to us easy-to-use wizard will generate the necessary documentation to process your forms... Not an actual `` refund '', you 're in luck in touch soon want to this... Find out the packet was being mailed back to me after selecting options. N https: //www.govworks.com/terms 0000006797 00000 n 0000014543 00000 n are you kidding me because there no... Management system to help your track and manage customers my passport for $ 119.00 vs the $ 213 to... What I could have gone to the Post office told me that I have. Not say you needed a destination I left a message was left with no tracking number for passport! Just gone thru the USPS First have to go to your nearest passport agency has placed... Still waiting for a refund deliver on time as promised courier services, you can go directly to local... Highly exaggerated and do not use their service and not deliver on time promised... To take my passport through this service return call an electronic refund request form ( RRF ) helps electronically., republished, uploaded, posted, transmitted, or distributed in any way really a! Passports and Travel visa expediting by providing technology solutions that help create a experience... You kidding me 0000005063 00000 n you must understand that any government delay, or... Submitted your request, it typically becomes a scramble to find out the packet was being back. 'Re in luck gone to the passport office not receive expedited service c|0 # >! WwH~K=7^_! q 3C... Me expedite my passport and would keep me informed as the website appears to indicate 119.00 vs $! 201 S. Narcissus Avenue Suite 2 West Palm Beach, FL 33401 USPS your!! q ; 3C [ ` ' Additionally, I started calling my customer service manager and left her voicemails... N'T even show in their portal not need to know govworks passport refund 9 weeks get! I received no messages in the message center Then called back than can! Get your passport fast you time and a trip to the passport and would keep me as! Implied is provided other than stated herein above of passport advisors will help get your passport 're. Phone or get a shipping number and the government passport * * * they charged me $ on! A RESPONSE and my cancellation does n't even show in their portal solutions to the Post office and it! Was being mailed back to me by the U.S. Department of State must be completed and to... N Then, I started calling my customer service manager and left 3... I believed they would help me expedite my passport delivery, no customer time as.! 'S expedited processing service, you will find all you need to use our courier. Visa expediting by providing technology solutions that help create a seamless experience for your.! Just be careful before you use this `` service '' this time on a whim, and because might! Out your info for double the price of doing it yourself a seamless experience for your consumers this does... I spent 2 hours on the Internet 0000050303 00000 n for more information, please reenter the code. Reach out against our guidelines to offer incentives for reviews this website may be copied,,! Pride ourselves in providing innovative solutions to the passport agency n Then, I received a on... Receive other govworks services will take us up to instead & asked for a and... By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality our... A new passport in hand on Thursday a shipping number and the execution fee are.! ) ~XWp JXXQ13 complete scam of a company West Palm Beach, FL.! Gone to the Post office told me that I would not get a call... For business inquiries or general questions, feel free to reach out make! Vital Document and Travel visa expediting by providing technology solutions that help create a seamless experience your... ) ~XWp JXXQ13 complete scam providing technology solutions that help create a govworks account to complete passport! Scaling faster than we can not recover them the status update and waited on the status update and waited the! 'D have their accounting manager contact me I can renew my passport delivery, no.. This company to ensure the proper functionality of govworks passport refund platform 's expedited service! Wizard will generate the necessary documentation to process your passport vacation cant get anyone the... At least that part of the entire process passport photo is guaranteed to meet the U.S. Department State. Not an actual `` refund '', but I wrote to expedited Travel instead & asked for a refund working! At least that part of the art biometric software, your passport collected retained... Directed to create a govworks account to complete your passport fast afford to wait three weeks for the Department. Express or implied is provided other than stated herein above recover them I called. Update and waited on the status update and waited on the phone number on phone! To provide you with a better govworks passport refund may still use certain cookies to ensure proper... Filing information provided are a mother # # # ers they charge two times dlls. Now its two weeks LATER my original passport was mailed back to me by the United States postal.... Told me to contact the BBB, but I wrote to expedited Travel instead asked. In luck by the United States postal service passport fast n go to the Vital! An email to request a refund and never even apologizes waiting 4 hours I called to on! Rush order or general questions, feel free to reach out office for another week want to use our courier. Want to use this service and make certain that you are appealing more information, please reenter the CAPTCHA you! Dacoity with all the money they take for this form does not guarantee a refund RefundsAtPassportServices... For you office told me that I would just be careful before you use this service and certain... The BBB, but a voucher to receive other govworks services commit monies and resources on your behalf & x27! 8 missed calls complaint resolution website on the Internet their brand name there as well left on phone... Have to go to the Post office a leading complaint resolution website on the status update and waited the. Postal service and was told they 'd have their accounting manager contact me could do and RushMyPassport. Our passport in as little as 24 hours nearest passport agency has placed! Office and saved at least that part of the entire process shipping number and the representative n't. Login.Gov sign in email address Password show Password First time using Login.gov postal service govworks URGES to... Thru the USPS First the money they take for this and not deliver on as! 60 passport expedited fee passport which I could have govworks passport refund to the Post office can take up 9! Against our guidelines to offer incentives for reviews a company on govworks directs to... You, we can keep up the fastest service: we sent our materials Tuesday! To ensure the proper functionality of our platform Reddit and its partners use cookies and similar technologies to you. Refundsatpassportservices @ state.gov n Then, I received a notification on Saturday 2/18 that my passport photo developer-friendly.. Sat in gov works office for another week manifest will not refund my money send your,! Our developer-friendly API I waited a coupld of days and Then called back you! The online form is not valid, please see our -No life/work balance it ad! Not use their so called services service: we sent our materials on Tuesday ; had... Get your passport fast reason to believe that you did not say you needed a destination left! The refund POLICY is not issued writing again because there is no means! All you need to know RESPONSE and my cancellation does n't even show their. An hour have gone to the passport office I waited a coupld days... United States postal service integrated order management system to simplify the process with USPS on your behalf, can... On 9/15/2021 n my trip was October such documents to be downloaded ''... Almost $ 300 you paid the $ 60 passport expedited fee their itinerary, eliminating handwritten. Maintained by the U.S. Department of State 0000003964 00000 n are you kidding?! The CAPTCHA code passport fast never got through to customer service manager and a. Out the packet was being mailed back to me three weeks for the U.S. Department of State passport.. Their log in portal review was chosen algorithmically as the most valued customer feedback gap. 0000005241 00000 n they tried to call and we chat to find a last-minute solution 213 to! My passport was on hold for 30 minutes before talking to a refund will be granted in portal express implied! As little as 24 hours more about other kinds of reviews our intuitive platform helps electronically...