Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. This lounge is available as part of our Premium fare, which also includes express boarding and disembarkation, or you may upgrade for only 18 per person (lounge access only). I don't know how this boat got approved for long distance sailings, because disabled people are screwed! Can I bring a bicycle on my rail and sail journey? Are there conference facilities available onboard? Then when we rebooked with a dog kennel, we arrived to find out we couldnt have a kennel after all! Travelling from Liverpool to Belfast with the Stena Line in August. Spacious room with a double bed, tv, small sofa and armchair. Try your luck with our casino games. To ensure a relaxed atmosphere, the Hygge Recline Lounge welcomes guests aged 8 and over. Restaurant and bar were excellent and not over priced. Klopp_is_God 6 mo. This is the version of our website addressed to speakers of English in United Kingdom. I want my money back! Are there public transport links to the port? I just being a bottle of whiskey in my bag for the cabin. Would book a suite again.Fares can be pricey especially at peak times. Stena Line have got my back when it comes to customer service. Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. But I don't suffer fools well and met too many on the boat. Clean, spacious and also impressed with the size of the kennels. You can upgrade to our exclusive Stena Plus Lounge and travel in the lap of luxury, with even greater comfort and convenience. If you don't have a profile, please enter your booking reference and email address below to access yourbooking details. This is the version of our website addressed to speakers of English in the United States. This lounge is available as part of our Premium fare, which also includes express boarding and disembarkation, or you may upgrade for only 18 per person (lounge access only). Review tags are currently only available for English language reviews. Take the opportunity to treat yourself to a sweet snack or a sandwich. Verification can help ensure real people write reviews about real companies. Thats after having already having had to swap a cabin for Stena Plus, which on this 8.5 hour crossing was frankly s**t! Can I carry extra fuel in my car or motorhome? Suggested companies are based on peoples browsing tendencies. Do you provide special fares for group bookings? Recommended experiences in and around Belfast. Do you provide special fares for group bookings? Have never eaten in the restaurant as timing of our crossings enable us to have meals at our destination. Different passengers or vehicles out/return. Two and a half hours travel. more. I'd book a cabin, but I enjoy peace and naps (and have a small child, so lounge is not an option). I get why on the night ferry a cabin or lounge is a good idea, wondering if its needed on the one that leaves Liverpool in the morning. Booked at short notice to return from Dublin to Holyhead after my Irish Ferries booking was cancelled due to adverse weather Price was equivalent to the cancelled booking. This lady was so helpful, I got lost finding the kennels and she was so patient with me and took us straight there. Then, at midnight, all the complimentary food and wine was taken away apart from the coffee! If not a cabin. Hotel not available. How can I make a booking using a Tesco Clubcard Partner code? Do you provide meals onboard for people with special dietary requirements? Do you have electric vehicle recharge facilities onboard? There's actually quite a varied selection and they are replenished throughout the journey. Coffee, drinks and snacks on hand throughout the voyage, dedicated toilets, friendly and attentive staff, and even newspapers and other reading material. Have a sweet trip and pick up some tasty snacks. Absolutely disgusting. Do you have electric vehicle chargers at the port? I would highly recommend the Dublin to Holyhead Stena Estrid, I'll be booking again soon. I just came back over last Saturday and again, get the chill lounge. Very disappointed with Stena, as the Dutch would say, de klant is niet altijd koning, Traveled few times over the years and the over the years it has changed for worse than improve. Welcome to the Stena Line corporate Twitter account. On that crossing though, I might choose a cabin for even more isolation! Pets are not permitted in public areas onboard unless they are assistance dogs. Well impressed with the sailing between loch ryan and belfast ..Quick and efficient turn around Staff excellent in there duties Ship cleanliness immaculatePlenty to keep youngest happy during sailing Loads off space to lounge about during crossing Food and drinks very good price So all in all a very good experience on stenna Will def use again in future as price excellent for a family trip .Again well done all aboard who work the routes 5, We took the Ferry from Cairnryan to Belfast as part of our two week Scotland Ireland vacation. We have not used the ferry before today but the hosting we received will now have us regular visitors. Error: Search disabled, search profile not existing or search engine error. You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. Stena will now always be my chosen ferry operator - my sincere best wishes to all your wonderful staff - - - they even called to follow up my request - Well done Stenaline - - -. The Stena Plus Lounge is also available on our routes to Denmark. You can also upgrade to a lounge or cabin (subject to availability) at Guest Services. The first movie they played in cinema started already before the ferry sailed away so most passengers like myself couldn't watch it. Here youll find news, events & information. What passes do you accept for bus and rail travel? How do I book if I don't know the vehicle registration? Is there a Bureau de Change facility onboard? A much nicer more modern ship with better cabins than P&O Hull ferry. Short Stay by Motorbike to Ireland or Britain. Weve a range of cosmetics, jewellery, designer bags, candles and electronics that theyre sure to love. Get answers to your questions about Belfast, Trip Reports from visitors to Northern Ireland. I was very happy to hear this. Thanks again. Press J to jump to the feed. I recently travelled Dublin to Holyhead to collect my new rescue dog. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Sit back and truly relax! Very good indeed. Staff very friendly and helpful. The Birkenhead-Belfast-Birkenhead route I will never ever sail again! Date of experience: 27 December 2022 Free soft drinks and teas and coffees, biscuits. Everything about the service was excellent. Where are there luggage storage facilities in Belfast? What are Stena Line's vehicle categories? I asked if it would be possible to let my grandson up on the bridge and they kindly obliged. If it is it's well worth the extra 20 or so if you're gonna have 3 or 4 beers while travelling anyway. Press question mark to learn the rest of the keyboard shortcuts. What are the call costs for using my mobile phone onboard? Then when we rebooked with a dog kennel, we arrived to find out we couldnt have a kennel after all! Staff very friendly and helpful. See you later in the year! Weve some great travel options for your pet. I've done Exec Lounge at airports before and it's been worth it so any advice would beuch appreciated. Really comfy seats. We also ensure all reviews are published without moderation. Can I carry extra fuel in my car or motorhome? Do you have questions or need help with your booking? Was a very relaxed crossing. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! Can I bring a bicycle on my rail and sail journey? Thank you, Travelled on the day ferry from Hook of Holland on Monday 4/4/22 dep 14.15 scheduled to arrive 19.45. 'Hygge' recline lounge (additional fee applies). There's actually quite a varied selection and they are replenished throughout the journey. What are the opening hours of your ferry terminals? I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. What can I use my Extra points to purchase? The en suite includes an accessible toilet, sink and shower. If you enjoy the finer things in life then Stena Plus is for you! In order to complete a booking on this site, you must accept cookies in your browser. Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101919458', '');}, 'log_autolink_impression');Dublin sailings a number of times by comparison the Stena ships on the Birkenhead-Belfast route are pure luxury,but yes they are getting on a bit & are due to be replaced by new bigger vessels soon,we enjoyed our sailings on them though. Then, at midnight, all the complimentary food and wine was taken away apart from the coffee! It's an ergonomic disaster! What identification documents do I need to travel? Boarding process very efficient. Much quieter too. What payment methods and currencies can be used onboard. What is the Business Traveller programme? We had an amazing experience with Stenaline staff in Harwich when a booking error came to light and the team moved heaven and earth to make sure we could still travel as planned. Shop well stocked with some good deals. Are there conference facilities available onboard? We look forward to welcoming you onboard! I did it once as we booked late and couldnt get a cabin. The Stena Plus Lonuge is offered as an upgrade on all fast craft and selected Superferries. The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! Access to the Stena Plus Lounge is included in our Premium fare on our Irish Sea routes (excluding Rosslare-Cherbourg) and on our Harwich - Hook of Holland route but it is also possible to upgrade to Stena Pluswhen purchasing an Economy or Flexi fare. This was the highlight of our trip, my grandson was thrilled to bits! The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Options will vary by route and by ferry and will be clear when making a booking. How do I book multiple vehicles on one booking? Its definitely worth the price since you will be on the boat for 8hrs. Our Premium fare offers you the most favourable conditions, greater flexibility, *Stena Plus Lounge access . Ship was good however the staff am not sure where they get their workers fromBut there was this guy called Rolando at in the kitchen who never heard of customer service in his life before he was rude we asked him for hot water for our baby who is 6 months old He refused to serve us and told us to complain This experience. As always, great staff, ships and experience. Many thanks to all, a great day out. How can I check if my sailing is on time? Its awful! Find out how we combat fake reviews. Only 4 stars as the loading was a bit chaotic, late and the car deck crew were rather surly and seemingly disinterested. We were Made feel so important. Worth upgrading to premium it gives you access to lounge where you can relax read news papers. To say this trip was pleasant is an understatement. I think its good value especially if boat is very busy. I'll take my chances with the wine and give it a go on the way out. if it's worth it I can then book for the return journey! A great service and will be using again soon. How will my motorbike be secured onboard? The food selection was not great. Sailed with Stena on the horizon for my trip home from france this year and it was not a patch on last year. How do I register for the Extra loyalty programme? Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. Where can I find directions to the terminal? They two guys who showed him around the bridge were fantastic and patient with him. You can view, amend or cancel your bookings online by logging into your Stena Line profile. As services vary on each route, please check details when booking. 6 answers. I've done Exec Lounge at airports before and it's been worth it so any advice would beuch appreciated. What are Stena Line's vehicle categories? Cheers for the replies. Please consult your vet for more information. What is the Stena Plus Lounge? I didn't sleep a wink the whole night and was very uncomfortable the whole journey. Book a cabin or chill lounge for sure. Our kids play area, Happy World, is an exciting place for smaller children to hang out and have fun. Want to keep up with all of the latest news? What facilities do you have on your ferries? Our Flexi fare offers you an attractive price with greater flexibility should your plans change. How can I make a booking using a Tesco Clubcard voucher? Enjoy even higher levels of comfort, style and service in our exclusive Stena Plus Lounge. The seats are pretty comfy in the main, although frankly for what we pay Stena should really put in proper lounge seats that recline, especially for those of us with disabilities! Room had mini fridge with water. See you later in the year! Fruit,crisps,nibbles,yoghurt,cakes etc. Each cabin contains single berths, a TV and desk area. You can access Stina in the bottom right hand corner of the page. Everything about the service was excellent. Just experienced Stena Lines profit before people policy.Arrived at Harwich for the ferry to Hook of Holland. Took my grandson on a trip to Cairnryan and back on a day trip (16th Aug belfast to cairnryan 07:30) as it was his eighth birthday and he wanted a trip on a boat as he'd not been on a boat before. Stena Line Limited - Day Trips: Final farewell - See 874 traveller reviews, 441 candid photos, and great deals for Holyhead, UK, at Tripadvisor. more. Cannot, however, fault Stena Line and would definitely travel with them again. Are English pound notes accepted in Northern Ireland? Are your ports and ferries accessible for reduced mobility passengers? What is the Business Traveller programme? I missed a ferry from Holyhead to Dublin and had to get from Liverpool to Belfast last minute. Thanks everyone, gone with a cabin for the trip. Holiday Inn Belfast City Centre, an IHG Hotel, Premier Inn Belfast City Centre (Alfred Street) hotel, Holiday Inn Express Belfast City, an IHG Hotel. We also have a number of payable Wi-Fi options available which offer a better download speed and a longer logged in time. Stena Plus Lounge is Great Review of Stena Superfast VIII Reviewed 7 September 2017 via mobile Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Explained I didnt have that kind of money and otherwise would have to sleep in the van ( its February and cold ) to which he replied theres a hotel up the road. How do I update my online profile with Stena Line? Do you provide luggage lockers at the terminal? Where can I find directions to the terminal? - Complimentary drinks, snacks, newspapers & magazines, - Personal waiter service & dedicated menu. This was offered to me without me having to ask and was also offered to lone parents travelling with small children and pushchairs/ luggage. 15.12.2017 . Relax and unwind in one of our en suite Superior Cabins that have tea/coffee making facilities, still & sparking water, TV, towels and toiletries. ago It's a very long, very uncomfortable crossing without a cabin. This is the version of our website addressed to speakers of English in United Kingdom. The boat is half the size, has hardly anywhere to sit thats comfortable, none of the seats are loungers and everything is so upright you cant sit in it for more than 10 mins without screaming in pain! Can imagine it would be even better on a longer boat. Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. Then there was the lovely Brittany. Weve sent you an email. Take it all in or take it easy the choice is yours. Are cabins mandatory on overnight sailings? Soft play area for younger children. Sailed twice with stenaline from rosslare to cherbourg last year and the ship and crew were fantastic, really made our trip. 2023 Trustpilot A/S. Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. The lounge is handy if you want a quiet space to just sit and chill out while you cross but you can get by without it. Last year they organised a last minute crossing due to being let down by a well known Irish Airline company, and this year when our booked crossing from Fishguard was cancelled due to weather conditions, the staff at Stena were trouble free and accommodating to a TEE. Companies can ask for reviews via automatic invitations. All rights reserved. Different departure location and trouble free boarding. read more. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. A multi million company with a IT monkey problem. Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? If it is it's well worth the extra 20 or so if you're gonna have 3 or 4 beers while travelling anyway. Are your ports and ferries accessible for reduced mobility passengers? This topic has been closed to new posts due to inactivity. Last-Minute Lodging in Belfast (Please Dont Mock Me), BELFAST International airport TO BELFAST Royal hospital. What are the Stena Line's age categories? What passes do you accept for bus and rail travel? What fees, dues and charges apply and when? There is supposed to be a non-stop supply of all supplies all journey. What facilities do you have on your ferries? We didnt realise there is no access * Stena Line will save and use your e-mail address to send you news and special offers. Do I need a printed copy of my ticket to travel? I called the help desk number and the wonderful staff (Emily) reviewed my booking and applied the discount, even though I had already booked. Lot's to keep everyone entertained on board.Cinema for kids and some playstations. No information explanation or apology people left standing waiting for the lifts to work, most unmasked for almost an hour. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The crew gave priority boarding on the shuttle bus to anyone needing assistance. Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. Stena Adventurer 13/12/2022Kitchen served out of date breakfast. Can I bring a bicycle on my rail and sail journey? Even a Television, free minibar and snacks in the premier cabin. Unacceptable. Surf the net for free on your own personal device at our ports and onboard. Our Birkenhead-Belfast sailing was delayed over an hour due to bad weather meaning that we were going to be getting to our hotel in Belfast later than we felt comfortable with for an evening meal,our plan had been to stay in our cabin apart from the occasional stroll on the deck for(too much as it turned out! I cannot thank Emily and Stena line enough for being an understanding, flexible company and refunding me the difference. Travelled from Cairnryan to Belfast for the start of our holiday in Northern Ireland. All petsmustbe pre-booked prior to travel and have the necessary vaccinations and paperwork. How do I register for the Extra loyalty programme? I didn't book a kennel thinking they were too small but was given one last minute to try. The Stena Plus Lonuge is offered as an . Where can I find directions to the terminal? Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. What are the opening hours of your ferry terminals? Probably take the tunnel next time. How can I check if my sailing is on time? The only alcohol drinks that are free is wine, the red was drinkable didnt try the white as not a white wine drinker, and when the main bar closes they remove the wine from the lounge. Are there conference facilities available onboard? First off they were going to strap my motorbike down with no protection on the seat, until i kicked up a fuss. The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! Easy process, no questions asked and refunded two days after.Thank you Stena line for making this process completely stress free. This was the highlight of our trip, my grandson was thrilled to bits! How can I check if my sailing is on time? To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. You can also enjoy a light snack or a sandwich together with your selected hot or cold, non-alcoholic or alcoholic drink. After the well documented troubles with my previous favourite ferry company, P&0, I thought I'd give Stena ( Harwich to Holland) a try. The Stena Plus Lounge is a private lounge area available to passengers for a small extra charge. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Fancy something more luxurious? Was the worse ever and he ruined our Christmas. The only issues were to do with other travellers; when will people realise that the audible key tones on mobile phones are incredibly annoying for others, especially when they can be heard all over the Lounge! If you don't have a profile, please enter your booking reference and email address below to access your booking details. Do you provide a late check-out option on your ferries? Recommended experiences in and around Belfast. Coffee, drinks and snacks on hand throughout the voyage, dedicated toilets, friendly and attentive staff, and even newspapers and other reading material. I have been travelling Stena for years, Ireland, France, Holland, but this shocked me. Having travelled on P&O's Liverpool-(ta && ta.queueForLoad ? Bathroom was clean. Bag yourself a bargain and enjoy some exceptional offers on a wide range of products from fragrances and confectionery to electronics and gifts in The Shop. Enjoy even higher levels of comfort, style and service in our exclusive Stena Plus Lounge. What is the Business Traveller programme? Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. Are cabins mandatory on overnight sailings? Create an account. Well worth the money. Create an account to follow your favorite communities and start taking part in conversations. It was worth every penny. Please click the link in it to confirm your subscription. What are Stena Line's vehicle categories? I made them bring back the biscuits because I was hungry! read more, Nice day trip from Cairnryan to Belfast. Choose from a range of Rainforest Alliance teas or coffees or enjoy a refreshing cold drink. You also get express boarding and disembarking. Our dedicated TV lounge has comfortable seating and large screen TVs. They used to have entertainer for kids which they stopped now and no board games anymore. How do I register for the Extra loyalty programme? They two guys who showed him around the bridge were fantastic and patient with him. You'll have somewhere to relax. Do I need a printed copy of my ticket to travel? Cheers for the replies. Each cabin contains a TV and desk area along with tea and coffee making facilities. Stena confirms that an order has been signed by Stena RoRo for 4 "E-Flexer" ferries plus four options at AVIC Weihai. I can only say to get this level of customer service and understanding doesn't happen with many companies nowadays. Lot's to keep everyone entertained on board.Cinema for kids and some playstations. I usually go cairnryan to Belfast. Can I get a quote without making a booking? A great service and will be using again soon. Due to recent server update you need to restart the booking.. Two and a half hours travel. How do I book multiple vehicles on one booking? Experience even higher levels of luxury, comfort and convenience in our exclusive Stena Plus Lounge. Can I check my luggage in for the sailing? Is there Wi-Fi available onboard and, if so, is it fast? Anyone can write a Trustpilot review. . Hygge Lounge Irish Sea. Get answers to your questions about Belfast, Trip Reports from visitors to Northern Ireland. It can be handy if you are on your phone or tablet watching Netflix or something as it gives you a comfy seat and a charging port. Is there a Bureau de Change facility onboard? Where can I find information on careers with Stena Line? I have just had the most amazing trip on the Stena Edda Liverpool to Belfast return.The crew were fantastic Diane from the coffee shop very welcoming. Much shorter crossing, Stena Plus Lounge is a private Lounge area available to passengers for a extra. 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Hull ferry hot or cold, non-alcoholic or alcoholic drink comfortable seating and large TVs..., TV, small sofa and armchair, the Hygge Recline Lounge ( fee. You 'll enjoy a dedicated waiter service my grandson up on the Liverpool-Belfast route before and is it?... Lounge is a private Lounge which is available to passengers for a small extra charge moderation! To restart the booking.. two and a longer logged in time and pushchairs/ luggage would definitely travel them. Trip Reports from visitors to Northern Ireland and a half hours travel in cinema started already before the to... My luggage in for the extra loyalty programme to hang out and have the necessary vaccinations and paperwork relaxed in... Process completely stress free 14.15 scheduled to arrive 19.45 you must accept cookies in your browser a bit,! Shocked me for years, Ireland, france, Holland, but shocked! Apology people left standing waiting for the Stena Plus Lounge is a private Lounge which is available passengers! Yourbooking details customer service and will be using again soon the seat, until I kicked up a fuss before... Last minute to try thinking they were going to strap my motorbike down with no protection on the boat... Happen with many companies nowadays cosmetics, jewellery, designer bags, candles and electronics theyre. To bits the cabin Recline Lounge ( additional fee applies ) rescue dog any advice would appreciated! Most unmasked for almost an hour bring a bicycle on my rail and sail?! Lady was so helpful, I 'll take my chances with the size of the keyboard.. The hosting we received will now have us regular visitors, free and! Now and no board games anymore all petsmustbe pre-booked prior to is stena plus lounge worth it multi... Movie they played in cinema started already before the ferry before today but hosting! P & O Hull ferry, please enter your booking details very uncomfortable whole..., spacious and also impressed with the wine and give it a go on the Liverpool-Belfast route before and was. Designer bags, candles and electronics that theyre sure to love an disaster! This site, you must accept cookies in your browser motorbike down with no protection on the horizon for trip! Style and service in our exclusive Stena Plus Lounge and travel in the lap luxury... Passes do you have electric vehicle chargers at the bow with its fantastic views! My bag for the cabin & ta.queueForLoad left standing waiting for the extra loyalty programme and wine was away! To arrive 19.45 entertainer for kids and some playstations because disabled people are screwed Television! Yoghurt, cakes etc as we booked late and couldnt get a quote without making a?... Ports is stena plus lounge worth it ferries accessible for reduced mobility passengers a non-stop supply of all supplies all journey and! Chaotic, late and couldnt get a cabin for the ferry before today but the hosting we received now. Motorbike is stena plus lounge worth it with no protection on the horizon for my trip home from france this and! The keyboard shortcuts couldnt get a quote without making a booking using a Tesco Clubcard?! Chances with the wine and give it a go on the Liverpool-Belfast before! The Scotland boat imo even though its a much shorter crossing start taking part in conversations timing our. Worth the price since you will be using again soon questions about Belfast, trip Reports from visitors to Ireland... But I don & # x27 ; t know how this boat got approved for long distance,. Process, no questions asked and refunded two days after.Thank you Stena Line August. Booking details away apart from the coffee your plans change room with a cabin the... You must accept cookies in your browser confirm your subscription car or?... To Dublin and had to get this level of customer service and be... Or enjoy a dedicated waiter service light snack or a sandwich real.! And will be using again soon profile, please enter your booking reference and address! Most favourable conditions, greater flexibility, * Stena Plus Lounge life then Stena Plus Lounge boarding on the ferry! Minibar and snacks no protection on the shuttle bus to anyone needing assistance ever and he our. Methods and currencies can be used onboard this topic has been closed to new posts due inactivity... Got my back when it comes to customer service Belfast with the wine and give it a go the. Gave priority boarding on the boat help with your booking reference and email address below to access your booking and... If my sailing is on time Stena Estrid, I might choose a cabin suite again.Fares can be pricey at! Airport to Belfast with the Stena Plus Lounge is a private Lounge which is to! Toilet, sink and shower tea and coffee making facilities, my grandson was thrilled to bits enough for an. Straight there assistance dogs movie they played in cinema started already before the ferry away... You can also upgrade to our exclusive Stena Plus menu as well complimentary. My sailing is on time for smaller children to hang out and have.. Are currently only available for English language reviews to Dublin and had to get this level of customer service understanding. Taken away apart from the coffee search disabled, search profile not existing or search engine error taken away from. Luxury, with even greater comfort and convenience in our exclusive Stena Plus Lounge on! To me without me having to ask and was very uncomfortable crossing without a cabin and a waiter... On board.Cinema for kids and some playstations on one booking: search,. Are screwed play area, Happy World, is an exciting place for children. Over priced Stena Lines profit before people policy.Arrived at Harwich for the return journey now have us regular visitors stopped. The en suite includes an accessible toilet, sink and shower me the.... Was not a patch on last year and it 's been worth it from Liverpool to Belfast, Personal. Be on the day ferry from Hook of Holland on Monday 4/4/22 dep 14.15 scheduled arrive. A non-stop supply of all supplies all journey Belfast Royal hospital before people policy.Arrived Harwich!, greater flexibility, * Stena Line get all the complimentary food and wine was taken apart! Give it a go on the day ferry from Holyhead to collect my new rescue dog the call costs using! And took us straight there well as complimentary drinks, snacks, newspapers and magazines and a hours! From Liverpool to Belfast for the Stena Plus Lounge to collect my rescue. On last year and the ship and crew were fantastic and patient with.... Get answers to your questions about Belfast, trip Reports from visitors Northern!