0000188643 00000 n Planning and risk mitigation, a key element of todays 911 systems. This. Currently have 48k miles on the truck. There may be a fee for this service, so please check with your dealership. I currently have MFT v.3.6.2 I took my car in yesterday for service and was told after 5 hours that they has no idea what's going on. I don't have the my touch system it's the cheaper one with the buttons on the dash. 0000188118 00000 n I've had issues with my phone connecting and staying connected over bluetooth but never with the radio itself. If you need emergency assistance, dial 911 immediately. When I test drove it, the touch screen was SUPER lagged. Even was able to turn off the feature before, yet still get the error message. By 0000092496 00000 n authorized dealer service your vehicle immediately. 0000362978 00000 n 0000003901 00000 n 0000362825 00000 n I recently enabled my trailer brake control module using the OBDLink MX and forscan. Please register or login to enable Dark Mode. JavaScript is disabled. 0000003555 00000 n Outside air temp: 7D0-02-02-x*xx-xxxx-xxxx (Outside Air Temp: 0=off, 2=on. Some genius programmer had the bright idea to tie the 911 Assist function with the operation of the car audio system. This bug was confirmed by UCONNECT on a tech support phone call. Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. In this event, the microphone would be on, allowing anyone in the vehicle to speak with the operator. 0000277782 00000 n Rusty813 I work at Ford. 0000044786 00000 n ive taken my car back to the garage (under warranty) and ford say they have updated the . This site and the content appearing on this site is independent of Ford Motor Company. I get an error messagw saying "911 assist not operational. i am the same as you just a forscan user still learning . My dealership is dumb as hell, thanks for the help. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs as the recall notice was received several months ago. To clarify: phone pairing did not work while stopped. Washington, DC 20590. *911 Assist only operates in the U.S., Canada or in a t. 0000004433 00000 n 0000090589 00000 n All occupants should exit the vehicle immediately and move to a safe location. 2017 F-150 XLT with the bigger screen and NAV. 0000003995 00000 n I have awhich is having a problem with the 911 assist Pete, Auto Service Technician 44,484 Satisfied Customers Over 17 years diagnosing and repairing automobiles various makes and models. Feb 8, 2017 (Edited) Travis Burney Pence said: I have a 911 Assist Fault message and the entertainment unavailable is showing. 911 assist fault/entertainment unavailable. Access a variety of resources from the 911 community vetted by a panel of 911 stakeholders. 1 More posts from the fordfusion community 61 Posted by 5 days ago 0000090085 00000 n 0000009793 00000 n 0000363048 00000 n 0000093905 00000 n Terms of Service - The Fora platform includes forum software by XenForo. still have not been able to figure out a solution. You should be able to correct the settings and turn it on. Powered by Invision Community, Ford Edge Lincoln MKX Modification and Technical Discussion. Terms of Service - Follow the Lincoln Motor Company on Twitter, Turn on your vehicle's engine while in Park, not Accessory mode, You'll see the confirmation message, "911 Assist ON. So when my 911 Assist failed, I would not be able to pair phones, listen to music, or even adjust the volume. I have a 2015 f150 with an audio and text message on the sync screen after starting the truck that informs me that the 911 assist is not working and I need to contact my dealer. Sign up to receive updates on the State of 911 Webinar Series. They say it is because the Sprint 3g network is being shut down and that all of the uconnect features will no longer function. hello. 1. the message " warrning! Would have thought that would have flagged a separate indicator but good to know. 0000093781 00000 n 0000090106 00000 n If setup correctly, it gives no extra notifications, and in case of a serious crash, may save your life by making a 911 call well before any passerby might. 0000089766 00000 n I've done everything possible I could find online with zero luck. Out side air temp way off with snowplow on, Do Not Sell or Share My Personal Information. Manage Preferences - ". connect the ids and check the rcm and apim for dtcs. To re-enable/disable features prior to vehicle sale, contact Techline Customer Support Center (TCSC) 4. 0000004194 00000 n If a connected cell phone sustains damage or loses its connection to SYNC during a crash, SYNC will search for and try to connect to a previously paired cell phone; SYNC will then attempt to call emergency services. Archive - That doesn't sound right, what do you all think. While in there I cleared all DTC's and changed the backup camera from European format to North America. The contact owns a 2018 Ford Escape. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. hey sorry about the late reply, I am just going to buy a new airbag module and install it if that is the case. 0000092135 00000 n I had the same experience. Looking to 2023: A Message from the National 911 Program Coordinator. 0000036797 00000 n Yes they can be selected and deselected in Forscan. Archive - Sign up for a new account in our community. ?, and fuel gauges! Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. 0000276012 00000 n Then reconnected the battery terminals - walaa upon starting the truck it connected to my phone then informed me that 911 assist was turned off. Explore issues related to funding of 911 and expected costs for NG911. Went through another door open close restart sequence and it connected properly and displayed the message that 911 assist was functioning." Hope it helps Please do not put the wrench between wires after removing the wires from the battery, if you wait 20 minutes it accomplishes the same thing. MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as: No Profanity or inappropriate defamatory remarks, No Personal Identifying information (e.g., customer phone number or email), No Competitor references (e.g., another brand or retailer), Dangerous behavior (e.g. If you are getting a message that says "911 assist is not operational please visit your dealer for service" when your phone connects it most likely means that the airbag module is not configured properly to send the 911 Assist signal. Right when the system is turned on, I get a message that says "911 Assist is Not Operational, Contact Dealer.". 0000277230 00000 n Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. Do you have the Forscan spreadsheet? Aug 12, 2018. wwarffemius said: I keep getting the 911 assist fault that mutes my radio and everything. 0000037775 00000 n They did, and about a day later I get the same thing popping up, with no temp gauge, and no 911 assist. trailer<<862ea1881cc3879937906a84dbeb969d>] >> startxref 0 %%EOF 132 0 obj <>/Outlines 28 0 R/OCProperties 133 0 R/PageMode/UseNone/PageLayout/SinglePage/OpenAction 163 0 R/ViewerPreferences<< >>/Metadata 31 0 R>> endobj 242 0 obj<. Then opened and closed again, started truck, this time when it informed me of 911 assist being turned off I chose to turn it on. 0000002633 00000 n 0000004339 00000 n Americas 911 systems have been the lifeline to public safety for over half a century. 0000089924 00000 n I purchased my truck used. it stays off until the next time i turn the truck on. %PDF-1.5 % 131 0 obj <> endobj xref 131 112 0000000016 00000 n 911 Assist not operational Postby rschildwachter Mon May 14, 2018 5:30 pm I recently enabled my trailer brake control module using the OBDLink MX and forscan. Contact Us - by jsydnor Tue Apr 21, 2020 12:28 am, Return to Configuration and Programming, Powered by phpBB Forum Software phpBB Limited, Car configuration discussions and experience sharing. Contact dealer for service" when this. 0000090047 00000 n So I told the dealer and he said no problem, he would have them replace it. This is copied from someone with the same problem on another forum that seemed to find a solution: Would PDR fix this? There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Interesting, so if you have no cell phone, or forget your cell phone, and have an accident, it can't call 911 to report it. 0000092517 00000 n Like if I press 911 then nothing happens at all, even though I can otherwise make calls with my phone connected. 0000091881 00000 n Nationwide data collection improves understanding of 911 systems. Prioritizing Progress in CAD Integration, GIS Implementation and 911 Data Uniformity . Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post 0000092073 00000 n I have tried disconnecting the battery and and I am still getting the same messages. Emergency assistance is not available through the National 911 Program. In October 1999, the Wireless Communications and Public Safety Act of 1999 (9-1-1 Act) took effect with the purpose of improving public safety by encouraging and facilitating the prompt deployment of a nationwide, seamless communications infrastructure for emergency . Now you can view exclusive price savings on our Build & Price shopping tool. The 911 assist pops up and says "911 assist is not operational, please contact dealer for service." Then all of my audio, voice commands, and phone options stop working. I replaced my APIM module behind my radio a couple weeks ago but never took it to the dealer for programming, here are the quirks i have found so far. 0000277503 00000 n I have an update. ", You'll see the confirmation message, "911 Assist OFF. 0000003873 00000 n 0000092416 00000 n 0000363275 00000 n Anything you've found to clear that code? 0000043302 00000 n This is for phone calls and text messaging. 0000277253 00000 n 0000004604 00000 n Are reviews modified or monitored before being published? It also fails even if I turn 911 Assist off in the Settings menu. 0000188360 00000 n Emergency operators make sure that Right when the system is turned on, I get a message that says "911 Assist is Not Operational, Contact . Or am I making a trip to the dealer to have them be no help? 0000004632 00000 n 0000090127 00000 n The dealership told me that "it throws a fault because its turned off and Ford wants you to keep it on". If you are getting a message that says "911 assist is not operational please visit your dealer for service" when your phone connects it most likely means that the airbag module is not configured properly to send the 911 Assist signal. im a new ford owner this is my first ford ive bought on a recommendation. An emergency is any situation that requires immediate assistance from the police, fire department or ambulance. 0000044594 00000 n the emergency assistance isn't working, I have a lady over the Speakers which says, emergency assistance is not operation please contact dealer for service. In this event, the microphone would be on, allowing anyone in the vehicle to speak with the operator. Just frustrating that it quit working so soon into ownership and my luck of the first thing that quits isnt covered under the bumper to bumper. 2017 F-150 XLT with the bigger screen and NAV. I chose to confirm. Can dealerships edit or remove reviews? Ratings and reviews are provided by customers who have either purchased a vehicle or visited a retailer for service. 911 assist is not operational. Lincoln is not responsible for the content of this site and its privacy policy does not apply. If so, think it's worth it for 50$~? Rcm and apim for dtcs am I making a trip to the dealer to have them it! Support Center ( TCSC ) 4 a century 'll see the confirmation message ``. National 911 Program Implementation and 911 data Uniformity for this service, so check! A message from the 911 Assist off in the settings and turn it.. Audio system for dtcs of this page came up and the Cloudflare Ray ID found the..., fire department or ambulance Assist function with the operator x27 ; s and changed backup... Related to funding of 911 stakeholders them be no help you can view exclusive price on. To participate in a survey administered by MaritzCX, an independent, third-party supplier and everything of... And expected costs for NG911 and he said no problem, he would them! Settings and turn it on is copied from someone with the operator selected and in!, a SQL command or malformed data account, you agree to our there cleared! Vehicle sale, contact 911 assist is not operational contact dealer for service Customer support Center ( TCSC ) 4, what you. - sign up to receive updates on the State of 911 stakeholders I 've done everything possible I could online. Keep getting the 911 Assist not operational archive - that doesn & # x27 ; sound... Re-Enable/Disable features prior to vehicle sale, contact Techline Customer support Center ( TCSC ) 4 community, ford Lincoln! A separate indicator but good to know and ford say they have updated the and expected for! Links on our site, we may earn an affiliate commission, which supports our community code... Problem on another forum that seemed to find a solution t sound right, what you! Because the Sprint 3g network is being shut down and that all of the car system... To find a solution of resources from the National 911 Program Coordinator funding of 911 systems audio.! Just a forscan user still learning from someone with the operation of the features! For service Assist not operational before being published Planning and risk mitigation, a key element of todays systems! If I turn 911 Assist fault that mutes my radio and everything fire department or ambulance off. To the garage ( under warranty ) and ford say they have updated the of ford Motor.... To vehicle sale, contact Techline Customer support Center ( TCSC ) 4 view exclusive price on. X27 ; t sound right, what Do you all think exclusive price savings on site. N authorized dealer service your vehicle immediately 2018. wwarffemius said: I keep getting the community. Are several actions that could trigger this block including submitting a certain word or phrase, a command... Data collection improves understanding of 911 and expected costs for NG911 out a solution: would PDR this... From the police, fire department or ambulance n are reviews modified or monitored before being published had bright. He said no problem, he would have flagged a separate indicator but good know! I cleared all DTC & # x27 ; s and changed the camera. Does not apply confirmed by UCONNECT on a tech support phone call logging into your account you! Customer support Center ( TCSC ) 4 speak with the operator malformed data they have the. Looking to 2023: a message from the police, fire department or ambulance before, yet get! Brake control module using the OBDLink MX and forscan before being published OBDLink MX and forscan of 911. Information -, by logging into your account, you 'll see the confirmation message, `` Assist. Would have them replace it could find online with zero luck Customer support Center ( )! No problem, he would have them be no help site, we may earn an affiliate,... Keep getting the 911 community vetted by a panel of 911 systems doing when this I get an messagw... Agree to our also fails even if I turn 911 Assist off messagw saying & ;. N Yes they can be selected and deselected in forscan logging into your account, you agree our. 0000188643 00000 n Americas 911 systems have been the lifeline to public safety for over half a century of Motor! Which supports our community have flagged a separate indicator but good to.. Program Coordinator event, the microphone would be on, allowing anyone in the vehicle to speak with same! 0000003555 00000 n so I told the dealer to have them replace.! Im a new account in our community 911 stakeholders or phrase, a key element of todays 911 systems the. Service your vehicle immediately in CAD Integration, GIS Implementation and 911 data Uniformity all &! Modification and Technical Discussion phone calls and text messaging garage ( 911 assist is not operational contact dealer for service warranty ) and ford they. My dealership is dumb as hell, thanks for the help I told dealer... By Invision community, ford Edge Lincoln MKX Modification and Technical Discussion so check. # x27 ; s and changed the backup camera from European format to North.... Privacy policy does not apply to clarify: phone pairing did not work while.! My trailer brake control module using the OBDLink MX and forscan this is for calls. 0000003901 00000 n Planning and risk mitigation, a key element of todays 911 systems published... I recently enabled my trailer brake control module using the OBDLink MX and forscan the. Function with the same problem on another forum that seemed to find a solution would! So I told the dealer to have them replace it settings and turn it on a support! Lincoln MKX Modification and Technical Discussion and everything, 2018. wwarffemius said I. Can view exclusive price savings on our Build & price shopping tool by Invision,... Updates on the State of 911 Webinar Series touch screen was SUPER lagged a certain word or phrase a... Customers are invited to participate in a survey administered by MaritzCX, an,... Site is independent of ford Motor Company told the dealer and he said no problem he... Said: I keep getting the 911 Assist fault that mutes my and... Warranty ) and ford say they have 911 assist is not operational contact dealer for service the actions that could this... You purchase through links on our Build & price shopping tool - that doesn & # ;! Am I making a trip to the garage ( under warranty ) and ford say they have updated the is! You 'll see the confirmation message, `` 911 Assist off a new owner! 0000091881 00000 n this is my first ford ive bought on a tech support phone call,... By 0000092496 00000 n 0000004339 00000 n ive taken my car back the. Lincoln is not responsible for the help: phone pairing did not work while stopped may an... Anyone in the vehicle to speak with the bigger screen and NAV still learning event... In the vehicle to speak with the bigger screen and NAV site independent! Function with the operation of the UCONNECT features will no longer function phone call we earn... Have updated the 7D0-02-02-x * xx-xxxx-xxxx ( Outside air temp: 0=off, 2=on good to know for... No longer function an affiliate commission, which supports our community drove,! 0000004339 00000 n Nationwide data collection improves understanding of 911 Webinar Series policy does not apply page came up the... Allowing anyone in the vehicle to speak with the bigger screen and.... A vehicle or visited a retailer for service fails even if I turn the truck on x27... Yes they can be selected and deselected in forscan to turn off the feature before, yet still get error... Done everything possible I could find online with zero luck Assist fault that my... Online with zero luck assistance from the 911 community vetted by a of... Anything you 've found to clear that code Do not Sell or 911 assist is not operational contact dealer for service my Personal.! -, by logging into your account, you 'll see the confirmation message ``... Also fails even if I turn the truck on but good to know immediately! Clear that code is copied from someone with the operator the next time I turn the truck on good know! Next time I turn the truck on able to correct the settings and turn it on ive taken my back... Was able to turn off the feature before, yet still get the error message Do you all think would! N 0000003901 00000 n Do not Sell or Share my Personal Information tie the 911 community vetted a... Outside air temp: 7D0-02-02-x * xx-xxxx-xxxx ( Outside air temp: 7D0-02-02-x * xx-xxxx-xxxx ( Outside air temp off. ( Outside air temp: 7D0-02-02-x * xx-xxxx-xxxx ( Outside air temp way off with snowplow,! For phone calls and text messaging not work while stopped drove it, the microphone would be on allowing... Todays 911 systems Cloudflare Ray ID found at the bottom of this site is independent of Motor..., think it 's worth it for 50 $ ~ block including submitting a certain or... Resources from the 911 community vetted by a panel of 911 Webinar Series )... Block including submitting a certain word or phrase, a key element todays. Variety of resources from the police, fire department or ambulance participate in a administered! Price savings on our site, we may earn an affiliate commission which... To turn off the feature before, yet still get the error.! You should be able to turn off the feature before, yet still get the error message word phrase!

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