As an option, we can delete the emergency recording when you see the LED warning for the micro SD card on the dashcam or set the sensitivity to the minimum option to limit the emergency recording. When we no longer need to use personal information, we will remove it from our systems and records and/or take steps to anonymize it so that you can no longer be identified from it. Make sure to check for updates on the dashcam you can do the update through the app. Our Vava baby monitor has been great in the last year weve had it. Hi, Jose thank you for bringing this to our attention. Very Disappointed. I shut it off and turned it back on, still stayed stuck on the white home screen and wouldn't let me power off again. The Vava baby monitor has up to 24 hours of battery life autopilot mode to continuously scan a room noise indicator lights and more Does not need . Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit www.vava.coms liability in respect of any: Death or personal injury caused by www.vava.coms negligence: Fraud or fraudulent misrepresentation on the part of www.vava.com, or. current price $179.99. Any third parties with whom we share your personal information are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose. Or refund to my son account because is no working! More Stable Wireless Connection: VAVA baby monitor delivers smooth video from anywhere in your house within a 480ft - 900ft range, to always keep your little one in sight no matter you're . If you have complaints or concerns about this Privacy Policy, please contact us at the above email. Hi Olexis. Warranty periods differ according to the model. Its normally just one or the other that works for our Dashcam. There are many people with the same problem! Can you tell me what is wrong with product? Notify me of follow-up comments by email. To have a better care to your babies, VAVA baby monitor with 5" HD display lets you see every details of babies, equiped with 4500mAh rechargeble battery, it allows 24hrs working. Step 5: Supply power to the dashcam. Only use the power adapters included in the package. Warranty coverage terminates if you sell or otherwise transfer the product. The Camera and monitor are very well built and nicely designed. What are the memory capacities that you have tried and what is the model number of your device? These terms and conditions govern your use of this website. This is to isolate if the program is at fault or the hardware. 2. Hi Hugo, we regret to hear that you are having an issue with your unit. If you choose to keep the item, the retail value will be deducted from your reimbursement total. My Vava Dash Cam keeps saying incorrect sd card and this is the second one that I bought. WTH! We are sorry to hear about what happened. Vava Baby Monitor Poor Connection / Customer Reviews Vava Baby Monitor Split View 5 720p With 2 Cameras White Va Ih009 Best Buy / Now, it consistently shows poor connection and will only work within about a 15 foot range. What micro SD cards have you tried? We left it like that until the battery drained, hoping it would reset or something. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days. Hi Martin, we are sorry if you had an issue with the dashcam. Long tranmission range maintains constant visuals with a monitor transmission range of up to 900 feet. Please try the following troubleshooting below that will help fix this issue: The screen can easily be propped up on nightstands, tables, and countertops, making it easy to monitor your child from anywhere in the home. Uninstall and Reinstall the VAVA app. (brought by customer), Are overseas returns accepted? You may also be able to reset your device to its factory settings which can solve other problems. Bottom Menu Brief To mute the sound during poor monitor-camera connection please set the system sound volume to mute. troubleshooting steps to help you resolve the issue: 1. That's why, as one of the leading smart monitors, VAVA is designed with unique features that are far from child's play. If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. This website uses cookies. Will provide you with some troubleshooting that will help fix this issue. Hi, ken. Adhesive Refill Pack. Step 5: Supply power to the dash cam. 3. These limitations of liability apply even if www.vava.com has been expressly advised of the potential loss. Were sorry to hear that youre having an SD card error with your dashcam. Step 3: Save the firmware file onto the SD Card. If youve done all of this and you still have not received your refund, please contact us at support@vava.com. Whats happening with it? An SD Card reader/SD Card adapter may be needed. The payment processor is authorized to use this information only to authenticate your purchase and for no other purpose. Please check your email address. Thank you and have a great day! Step 9: Scroll to the bottom of the menu page and Format the SD Card to complete the firmware update. Romantic Movies to Watch on a 4K Laser TV for Valentines Day 2023, Looking for the Best Thermometer for Baby this Cold and Flu Season? Hello, today (Jan 2022) I found my 2K Dual Dash Cam stopped recording videos since May 2021. I shut it off and turned it back on, still stayed stuck on the white home screen and wouldnt let me power off again. Note: You need a pin, If the issue still persists kindly email us at support@vava.com. To prevent your dash cam from falling off, here are some things you can do. 4. This usually happened if the cable is faulty or the port where you charge the dashcam is defective. If FAT32 would still not work, try formatting it again to XFAT then test. Plug the SD Card into a Laptop/Computer. An SD Card reader/SD Card adapter may be needed. 1 Connect the monitor adapter to the monitor and a power outlet. Unlike WiFi baby monitors, which often require the use of a phone app, the large viewing screen that comes with a non-WiFi baby monitor can be left on at all times. Step 2. If the issue persists kindly reach out to our email tech team at support@vava.com. For example: lightning strikes, tornadoes and similar, Modifications to any part of the product, including the antenna, Connection to an incorrect voltage supply, Attempted repair by anyone other than an authorized facility, Products sold as is or with all faults declared, Products where the factory applied serial number has been altered or removed. If any unlawful and/ or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect. All purchases will be processed by our respective entity in the corresponding country as indicated by the country code in the billing statement and are governed by the Local Law. Try to use a different cable cord. Were sorry for the trouble youre having with your dashcam. All warranties are limited in duration to the warranty period set forth above and no warranties, whether express or implied, will apply after the warranty period. . I just received a VAVA dash cam as a gift. Were sorry to hear that youre having trouble with your dash cam. If the customer ships the product back within 14 days in good condition, they will not be charged restocking fees for the return of a product. You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without www.vava.coms express written consent. You cannot run Google maps and connect to the Wi-Fi of the dash cam because it does not have Internet. Step 7: Open the VAVA Dash App. This model has been discontinued that is why it is no longer available on our website. Your help would be much appreciated assisting me. Ive done ALL the trouble shooting and it still wont turn on. The Solution which worked for me: ONLY USE THE SUPPLIED USB CABLE when first setting up the Camera to format your SD card. All other products and brand names are trademarks of their respective owners. Its normally just one or the other that works for our Dashcam. Hi Adrian. If you do not want your information to be available to others, exercise caution when using public computers or devices or when using any computer or device to which users unauthorized by you may have access. We only share your personal information with third parties for marketing purposes if you have granted us permission to do so, and in accordance with the Marketing section below. Kindly send us a video and the order information to support@vava.com if the issue persists to assist you further. When the menu button is pressed the camera shuts down. Every family is different, so consider the features that are important to you before buying a monitor. Make sure when you connect to the dashcams wifi you are just within range and you turn off your mobile data. My dashcam VA-VD002 had stopped working. We regret to hear about what happened with your unit. Sometimes the connection can get and your cable may have fallen out. However, it does not send me the code after I go through the process. We recommend that you take every precaution in protecting your personal information when you are on the internet. My Vava Dashcam VA-VD009 keeps saying card error I have tried a multitude of cards from U1 to U3 and from 32gb to 128gb 4 actually in total. Once the returned item arrives back in VAVA warehouse for inspection, the refund process will begin. If the issue is still there, please contact us by e-mail at support@vava.com or by telephone at 888 456-8468 during our normal business hours (9 a.m. 5 p.m. Pacific Standard). We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services. By using this website, you accept these terms and conditions in full. 6. www.vava.com makes no representations or warranties in relation to this website or the information and materials provided on this website. Help. Step 1: Power down the VAVA Dash Cam. Make sure to check for updates on the dashcam and check if you are now able to connect to the WIFI and access the app Please read this Privacy Policy to learn about the information that we may collect from you and how we use and protect your information.BY VISITING THE WEBSITE, YOU ARE ACCEPTING AND CONSENTING TO THE PRACTICES, TERMS AND CONDITIONS DESCRIBED IN THIS PRIVACY POLICY. The VAVA Video Baby Monitor lets you keep tabs on your baby via the handheld, wide-ranging parent unit. Such processing is based on our legitimate interest in offering you products and services and for business continuity. From battery issues to storage woes, we all need a little help troubleshooting from time to time. You accept that, as a limited liability entity, www.vava.com has an interest in limiting the personal liability of its officers and employees. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you. VAVA Baby Care From our baby monitors to our award-winning thermometer, we keep your baby safe and your mind at ease. VAVA 720P Video Baby Monitor $179.99 USD (638) 4500mAh capacity for 24hr battery life VAVA Baby Monitor with Split Screen $279.99 USD (284) Receive 2 live video feeds to view 2 babies or 2 rooms VAVA Smart Baby Thermometer I have been getting a memory card issue a while now something about running slow and also when i enter my saved loop recordings i cant view any because it keeps saying failed to stop recording and after i get a failed to sync warning. both cards the I try a brand new from a sealed package any suggestions on what to do? Reset it for 3-5 attempts and try again. Without prejudice to the generality of the foregoing paragraph, www.vava.com does not warrant that: This website will be constantly available, or available at all, or. For more information, please see our Both LEDs on the back of the cam will flash rapidly for about 1 minute. Split Screen Baby Monitor. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. Picture is clear enough for me to see my baby breathing. I have a 128gb Sandisk Etreme Plus U3 card. Please note that the specific cookies we may use vary depending on the specific websites and services you use. Troubleshooting Your VAVA Dash Cam 4. I even restarted everything and it still says failed. Still, in some cases, it is recommended. 3. For personalized support or additional dash cam solutions, please contact us at support@vava.com. I need help ASAP. Please see the attachment for more information. You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website, or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. 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